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Service Delivery Manager - Umhlanga

First Technology Group

Umhlanga Rocks, eThekwini
Full-time
Posted 28 days ago
Salary not listed. Typical pay in South Africa
South Africa

Job Description

Full description from the employer, as published by Adzuna.

Service Delivery Manager Integr8 Facial Access Control Key Responsibilities Manage service delivery for assigned customers. Act as the main point of contact for customer service matters. Monitor facial recognition, biometric and access-control systems. Ensure services meet agreed SLAs and customer requirements. Manage incidents, escalations and service issues through to resolution. Coordinate engineers, vendors and internal teams during critical incidents. Prepare and present customer service r…

This is a short excerpt. Read the full ad at the source (Adzuna)

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Job Overview

Company

First Technology Group

Location

Umhlanga Rocks, eThekwini

Job Type

Full-time

About This Listing

This job comes from Adzuna and is shown as published there. Dev Global Jobs has not checked the employer. Apply only on the official page and never pay a fee to apply.

Source: Adzuna
Updated from source

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