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Supervisory Medical Administrative Specialist (Enrollment Coordinator)

Veterans Health Administration

Cleveland, Ohio
Full-time
Posted about 14 hours ago
$77,977 - $101,375 per year
United States
Closing: Oct 29, 2026

Job Description

Full description from the employer, as published by USAJobs.

In order to qualify for this position, you must meet the following requirements within 30 calendar days of the closing date listed on the announcement. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the Gs-9. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below: Examples of specialized experience would typically include, but are not limited to: OR, Education: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: Knowledge of Federal laws, VA eligibility regulations, and policies and directives governing medical benefits for Veterans; Conducting military service reviews, collect information, and search databases to locate duplicate information that may include lost or burned documents; Routinely deal with innovative, controversial, and often sensitive programs and information; Possessing skill in interviewing, knowledge of the process of inquiry, and knowledge of various sources from which to secure information with short turn-around time; A thorough working knowledge of the development and integration of VISTA and CPRS; Creating presentations and delivering briefings to management concerning the operations of a service line as well as concerns and areas that need improvement..

OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree OR have completed 3 full years of progressively higher-level graduate education leading to such a degree or LL.M, if related. OR,???????

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

The Supervisory Medical Administive Specialist (Enrollement Coordinator)duties include, but are not limited to: Oversees daily operation of the Enrollment & Eligibility sub-section within Ambulatory Care & Processing (AC&P) section of PCAS. Remains aware of management discussions, decisions, and policy making concerning eligibility and enrollment workload.

Integrates program objectives and planning within facility operations as a whole to ensure goals and priorities are complementary and in congruence with over all facility, VISN, and National requirements as it relates to Veteran eligibility and enrollment. Develops performance standards and evaluates work performance of subordinates. Resolves minor complaints from employees. Ability to plan, organize, prioritize, and expedite work with accuracy.

Assumes overall responsibility of the Eligibility & Enrollment subsection within Ambulatory Care & Processing (AC&P) section of PCAS. Knowledge of regulations, directives, public law, VA policies and directives as it related to Veteran Eligibility and Enrollment. Ability to provide technical support and stakeholders in all areas relative to Eligibility and Enrollment with Ambulatory Care & Processing.

Ability to interact with a variety of individuals including, clinicians, administrative staff, veterans, family members, veteran service organization advocates. and Congressional offices. Advice upper management and facility point0 of 0contacts of all Eligibility and enrollment related affairs with in Ambulatory Care & Processing.

Provide guidance to Administrative and Clinical staff of requirement to support Ambulatory Care & Processing section of Health Administration and other patient related matters including training, coordinating services with contractors, and assessing workload to determine resource allocation. Work Schedule: Monday- Friday, 8:00am- 4:30pm Virtual: This is not a virtual position.

Position Description/PD#: Supervisory Medical Administrative Specialist (Enrollment Coordinator)/94540 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

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Job Overview

Company

Veterans Health Administration

Location

Cleveland, Ohio

Job Type

Full-time

Salary

$77,977 - $101,375 per year

About This Listing

This job comes from USAJobs and is shown as published there. Dev Global Jobs has not checked the employer. Apply only on the official page and never pay a fee to apply.

Source: USAJobs
Updated from source

At a glance

Salary (as listed)$77,977 - $101,375 per year
LocationCleveland, Ohio
Against the national average wageabout 103% of USD 86,977 (OECD, 2025)
Job typeFull-time
Date posted22 Oct 2026
Apply by29 Oct 2026
Open jobs in this city39 in Cleveland
SourceUSAJobs; apply on usajobs.gov

What this job asks for

  • Education: Doctorate (PhD)

About Veterans Health Administration

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