PROGRAM ANALYST

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-07 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: supporting communications programs through research, analysis, development of written products, and assessment of processes and program effectiveness.

Assisting with communication planning, audience and media research, internal information-sharing systems, and the preparation of data-informed recommendations. Coordinating staff actions, tracking suspense items, maintaining accurate records, and facilitating timely communication among stakeholders.

Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0300/management-and-program-analysis-series-0343/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Analyze communications programs, work processes, and management systems; prepare reports, studies, fact sheets, and recommendations to improve efficiency and messaging effectiveness.,Conduct research on emerging social media platforms, audience behavior, and communication trends to identify effective channels and support data-driven planning.,Assist in developing and evaluating communication, outreach, and public engagement plans aligned with organizational goals, key messages, target audiences, and performance metrics.,Provide research, background information, statistics, and communication collateral to support campaigns, media relations, stakeholder outreach, and digital content development.,Identify, assess, and maintain targeted media distribution lists by researching outlets, audience demographics, editorial focus, reach, and relevant media contacts.,Manage internal communication systems-including digital signage and the command intranet-by coordinating content, maintaining equipment and inventories, and improving user support and feedback processes.,Manage COMMSTRAT taskers in ETMS2 by tracking routing, suspense dates, priorities, coordination actions, and closeout status for incoming staff actions and decision correspondence.