Customer Service Officer (Hub Specialist)
About the role
Full text from the employer, as published on Adzuna, arranged into sections. Nothing added or removed.
Description Are you passionate about delivering exceptional service and solving complex problems? Do you thrive in a fast-paced environment where your initiative and attention to detail make a real impact? If so, we want you on our team! We’re looking for Customer Service Officers to join our superannuation contact centre team. In this role, you’ll be the go-to expert for resolving complex member queries, supporting stakeholders, and driving continuous improvement in service delivery. This role…
This is a short excerpt. Read the full ad at the source (Adzuna)
DGJ Insight
Our own data about this role and place, from official statistics and our live job index.
Source: OECD Average annual wages, 2025
UN living-cost index for Australia (ICSC post adjustment 38.5), as of 1 Oct 2026.
Source: ICSC post adjustment classifications (icsc.un.org)
- Skills in Demand visa (subclass 482): Employer sponsorship for occupations on the skills list
- Employer Nomination Scheme (subclass 186): Permanent residence with employer nomination
- Skilled Independent (subclass 189): Points-tested permanent visa without sponsorship
Official routes: Department of Home Affairs
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