Program Manager/Contracting Officer Representative (O-5 Billet) Non-Supervisory

PHYSICAL DEMANDS: Mobility: Occasional travel required and sitting for extended periods. Communication: Frequent meetings either virtual or in person with various stakeholders Documentation: Prolong periods of working on the computer Stress and Pressure: Agility to managing contract deliverables, stakeholders and vendor expectations and handling unforeseen challenges COMPETENCIES Analytical Skills: Capable of analyzing contractor performance and assessing compliance with contract terms Stakeholder Management and Conflict Resolution: Skilled in negotiating, building, and maintaining partnership with stakeholders and resolving conflicts of interest Strategic Thinking: Ability to align project goals with organizational strategies Quality and Change Management: Skillful in establishing/maintaining quality standards in a fast-paced environment

DUTIES AND RESPONSIBILITIES: Serve as the Contracting Officer Representative for IHSC contracts, providing authoritative contract oversight, technical direction, and coordination between the Contracting Officer, contractors, program leadership, and internal stakeholders to ensure successful contract execution and mission support.

Lead comprehensive contract performance monitoring activities, including evaluating contractor compliance with contract terms, identifying performance deficiencies, developing corrective action plans, documenting contract issues, and ensuring timely resolution of personnel and service delivery issues.

Provide strategic program and project management leadership for IHSC contracts, overseeing project scope, objectives, deliverables, milestones, risks, communications, and resource requirements to ensure contract activities align with organizational priorities and operational needs. Supports strategic planning, policy formulation, and process improvement efforts aimed at enhancing IHSC's healthcare infrastructure and service delivery.

Lead and coordinate contractor security fitness and suitability activities in collaboration with ICE Personnel Security Division, ensuring contractor personnel satisfy all applicable security requirements. Serve as the fiscal authority for assigned contracts, exercising responsibility for budget planning, budget execution, fiscal timelines, financial communications, annual and multi-year reporting, and maintenance of complete and accurate financial records.

Review, and approve the invoices, reports, and other deliverables, for accuracy and completeness, ensuring compliance with the contract terms and conditions, federal regulations, ICE Financial Operations guidelines, and best practices. Identify and mitigate any potential risks, issues, or challenges that may affect contract execution/administration and outcome.

Plan, lead, and facilitate coordination meetings, contractor engagements, site visits, program reviews, and performance discussions to strengthen collaboration, clarify expectations, resolve issues, and ensure alignment with contract goals and mission requirements.

Develop and support critical acquisition documents, including Statements of Work, Performance Work Statements, Statements of Objectives, Quality Assurance Surveillance Plans, contract metrics, Independent Government Cost Estimates, and market research documentation. Assist in the planning, coordination, and administration of Source Selection Boards (SSB), Technical Evaluation Team (TET) and Contract Review Board (CRB). Performs other duties as assigned in support of Resource Management Unit's mission.