Jira Service Management SME
About the role
Full text from the employer, as published on Adzuna, arranged into sections. Nothing added or removed.
The Jira Service Management SME is responsible for the administration, configuration, and ongoing optimisation of the Jira Service Management (JSM) platform for Accent group. This role acts as a bridge between IT operations, development, and business units to ensure service workflows are efficient, aligned to ITIL processes, and deliver strong user experience and reporting capability. This role is suited to someone with 2-5 years’ experience working with Atlassian tools, particularly JSM, in a …
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DGJ Insight
Our own data about this role and place, from official statistics and our live job index.
Source: OECD Average annual wages, 2025
UN living-cost index for Australia (ICSC post adjustment 38.5), as of 1 Oct 2026.
Source: ICSC post adjustment classifications (icsc.un.org)
- Skills in Demand visa (subclass 482): Employer sponsorship for occupations on the skills list
- Employer Nomination Scheme (subclass 186): Permanent residence with employer nomination
- Skilled Independent (subclass 189): Points-tested permanent visa without sponsorship
Official routes: Department of Home Affairs
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