Program Support Specialist

Applicants must meet all the qualification requirements, including education, and any selective placement factors described below within 30 days of the closing date of this announcement. Applicants must have 1 year of specialized experience equivalent to the next lower grade level (GS-11) in the Federal service which provided the applicant with the knowledge, skills and abilities to perform the duties of the position.

Qualifying specialized experience must demonstrate the following: Experience serving as a technical authority leading the creation, design, and presentation of visual and web-based materials and data visualization; Experience providing administrative support to managers and employees in areas such as budget, personnel actions; travel, and/or acquisitions; Experience drafting and reviewing reports and other documents ensuring accuracy and adherence to regulations; and Experience managing various database systems, to include entering, tracking, updating, and extracting data to develop reports and other correspondence.

The experience above must be clearly supported by information in your resume. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Your resume should include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week. Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis.

To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

The incumbent serves as a Program Support Specialist in the Office of Audit Services (OAS), Office of Inspector General. The incumbent serves as an expert advisor and trainer in the Audit Visual area; acts as the OAS Intranet Webmaster; manages OAS postings to the OIG Internet site; develops OAS standards for Web-based materials; monitors developments in graphics hardware and software and Web design software; and performs various graphic design projects and statistical analyses.

This position is responsible for using specialized software in the preparation of audit reports, graphs, slide presentations, data analyses, and other documents. The incumbent reviews drafts and final reports and other documents, including charts, tables, and slide presentation, to ensure adherence to OIG standards, policies, procedures, and report style guidelines and conventions.

The incumbent enhances the information provided by creating graphic design ideas and presentations that can communicate, inform, instruct, and influence. The incumbent provides administrative support functions for the regional office which may include budget preparation and execution, personnel liaison, travel, facilities services, property management and acquisition; and the preparation of special management reports and analysis.