Application Support & Development Specialist

You must meet the following requirements by the closing date of this announcement. Specialized Experience for the GS-11: you must have one year (full 52 weeks) of specialized experience at a level of difficulty and responsibility equivalent to the GS-9 grade level in the Federal service.

Specialized experience for this position is defined as ALL of the following: -Supporting IT systems, applications, or technology solutions, including resolving issues, making improvements, and assisting with operational activities, projects, or system implementations; AND -Performing software, automation, or data-related work, including activities such as scripting, configuration, application support, data analysis, data processing, or process improvement; AND -Working with stakeholders, technical teams, and/or users to share information, support problem-solving efforts, provide recommendations, and use technology tools, including AI-assisted capabilities, to support business and technical needs.

OR You may substitute education for general or specialized experience as follows: Ph.D. or equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related. Specialized Experience for the GS-9: you must have one year (full 52 weeks) of specialized experience at a level of difficulty and responsibility equivalent to the GS-7 grade level in the Federal service.

Specialized experience for this position is defined as ALL of the following: -Assisting with the support, maintenance, improvement, or operation of IT systems, applications, or infrastructure, including support for IT projects, system changes, and implementation activities; AND -Assisting with software, automation, or data-related activities, including scripting, configuration, data collection, analysis, reporting, and process improvement efforts.

OR You may substitute education for general or specialized experience as follows: Master's or equivalent graduate degree OR 2 full years of progressively higher level graduate education leading to such a degree. The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis.

To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resumé. In addition to meeting specialized experience, individuals must meet proficiency levels in each of the following competencies: Attention to Detail, Customer Service, Interpersonal Skills, Reasoning, and Teamwork. A Structured Interview may be used to determine if you meet the required proficiency levels.

You will be interviewed virtually about past experience or hypothetical situations. For the required proficiency levels and competency definitions, please see the following link: Competency-Based Qualification Standard for the Information Technology Management Series, 2210

The following are the duties of this position at the GS-13. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.

Oversee and develop office automation strategies for the effective administration and enforcement of economic sanctions programs, with a focus on infrastructure, predominantly the implementation of migration to cloud-based network/computing/storage/series/software and development of operating procedures focusing on DevOps principles Use project management best practices in ensuring software/hardware compliance, software/hardware configuration management, and software/hardware evaluation/recommendations Serve as point of contact between OFAC users, Treasury DO's Technology Division, and Treasury contract officers to troubleshoot problems and determine the most appropriate and expeditious solutions Troubleshoot system and procedural problems, and provides support to infrastructure supporting OFAC information systems