Social Worker - Program Coordinator

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

01Basic Requirements

United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f).

02Education

Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work.

Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the 3 accreditation standards for a masters of social work.

03Licensure

Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/ May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations - Social Worker (Program Coordinator): In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates: (KSAs must be clearly reflected in resume under description of duties in order to be found qualified for this position/grade level). GS13: (1) Experience/Education. One year of experience equivalent to the GS-12 grade level.

Experience must demonstrate possession of advanced practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. (2) Licensure/Certification.

Individuals assigned as supervisory social workers must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. (3) Demonstrated Knowledge, Skills, and Abilities.

In addition to the experience above, the candidate must demonstrate all of the following KSAs: (a) Ability to independently organize work, set priorities, and meet multiple deadlines. (b) Skill in a range of supervisory duties which includes clinical supervision, consultation, negotiation with other departments and quality improvement. (c) Ability to ensure provision of clinical social work services by supervised social workers. (d) Ability to delegate authority, manage priorities, coordinate work, and follow up on pending issues to complete duties in an accurate and timely fashion. (e) Ability to analyze organizational and operational problems, develop and implement solutions that result in efficient operations, and use data effectively to manage workload, quality, performance, and productivity within the service. (f) Ability to provide staff training and development Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-13.

04Physical Requirements

Physical aspects associated with work required of this assignment are typical for the occupation, see Duties section for essential job duties of the position. May require standing, lifting, carrying, sitting, stooping, bending, puling, and pushing. May be required to wear personal protective equipment and undergo annual TB screening or testing as conditions of employment.

Work Environment: Work is performed in an office/clinic setting with minimal risks that requires normal safety precautions; the area is adequately lighted, heated, and ventilated. However, the work environment requires someone with the ability to handle several tasks at once in sometimes stressful situations.

Total Rewards of a Allied Health Professional This Mental Health Assessment Consult Service (MHACS) Supervisory Social Worker position is administratively located within the Mental Health Service Line, with primary assignment to the MHACS program located within Outpatient Mental Health. The MHACS Program Coordinator is under the direct supervision of the Assistant Chief Mental Health.

The MHACS Program Coordinator leads the multidisciplinary team, which is responsible in reviewing, triaging, assessing and providing a disposition on all Veterans (inpatient and outpatient) in need of MH consultation services. Duties include but are not limited to: Ensures all supervisees have tailored performance plans and position descriptions/functional statements that detail specific MHACS expectations and competencies.

Ensures all MHACS staff receive adequate training to support core competency skill acquisition and maintenance of licensure. New providers have 4-6 weeks of orientation time shadowing successful MHACS staff prior to assuming active clinical responsibilities (depending upon experience and education). Ensures all supervisees have completed recommended readings. Conducts monthly staff meetings with all MHACS supervisees.

Goals are to provide supervision, consultation, peer support, and problem solving within a collaborative setting. Independently organize work, set priorities and meet multiple deadlines. Monitors individual MHACS provider's practice management trends, including the number of unique patients seen, the total number of encounters, the number of encounters per unique, the number of encounters per day, and the most common diagnoses seen in clinic.

Develop and maintain Standard Operation Procedures, memoranda, and operational guidance for the MHACS clinic. Reviews MHACS monitored metrics quarterly with each MHACS provider. Responsibility for quality management and performance auditing tied to consult modalities and access metrics.

Conducts monthly individual discussions with providers whose data consistently fails to suggest adequate utilization rates or adequate primary care mental health integration and/or seeks consultations from facilitation experts as needed. Develops and implements action plans for areas of identified difficulty or deficiency. Provides clinical supervision, leadership, coordination, and administration to the MHACS clinic to ensure the delivery of MHACS services to Veterans.

Analyze organizational and operational problems, develop and implement solutions that result in efficient operations, and use data effectively to manage workload, quality, performance and productivity with the MHACS program. Fidelity to a holistic health model: The Program Coordinator is responsible for ensuring the use of an evidence-based analytical framework, to create an environment that facilitates the delivery of safe and effective patient care.

The MHACS Program Coordinator adheres to the principles and practices that focus on the interplay of biological and psychosocial factors in the development, course and outcome of all diseases. The Program Coordinator will see to it that all staff are trained in such evidence-based analytical framework. The Program Coordinator will demonstrate leadership in addressing ethical issues that impact patients and staff in/or beyond the organization and local health care community.

Work Schedule: Monday - Friday, 8:00am-4:30pm, subject to change based on needs of the facility Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact the EDRP Coordinator for questions/assistance.

Learn more Pay: Competitive salary and regular salary increases Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 01097-F Permanent Change of Station (PCS): Not Authorized