Postal Operations Assistant

Management may select at any of the grade levels announced. If selected below the full performance level of the position, you may be non-competitively promoted to all intervening grades, at management's discretion, up to the full performance level. Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job.

You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.

30 Percent or More Disabled Veterans Current Department of Army Civilian Employees Current Department of Army Civilian Employees Applying to OCONUS Positions Current Department of Defense (DOD) Civilian Employee (non-Army) Excepted Service Overseas Family Member Appointment Family Member Preference (FMP) for Overseas Employment Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouse Preference (MSP) for Overseas Employment Military Spouses, under Executive Order (E.O.) 13473 Non-Appropriated Fund Instrumentality (NAFI) Non-Department of Defense (DoD) Transfer Office of Personnel Management (OPM) Interchange Agreement Eligible People with Disabilities, Schedule A Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Reinstatement Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the education and/or experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Additional information about transcripts is in this document. QUALIFICATIONS FOR GS-04: One year of general experience which includes: 1) Providing customer service; and 2) Clerical work that indicates ability to acquire knowledge and skills needed to perform the duties for the position to be filled. OR Education: Two years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.

OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of by 60. Add the two percentages.

QUALIFICATIONS FOR GS-05: One year of specialized experience equivalent to the GS-04 grade level in the Federal service which includes: 1) Processing mail and package delivery services, 2) Customer service, assisting with money orders, selling postage, operating cash register; and 3) Operating vehicles incidental to mail operations, and performing heavy lifting. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).

OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12.

Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.

QUALIFICATIONS FOR GS-06: One year of specialized experience equivalent to the GS-05 grade level in the Federal service which includes: 1) Maintaining 100% accountability of registered and official mail; applying DOD and USPS regulatory guidance; 2) Unloading, staging, grouping, loading, and transporting mail up to 70lbs; 3) Operating metering devices, automated mail-handling equipment, scanners, and transport vehicles; managing hazardous material handling and storage procedures; and 4) Performing package delivery, customer assistance, directory updates, and scanning operations.

This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05 or above). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For the GS-06 level, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Time in Grade Requirement for GS-04 and GS-05: Candidates may be advanced without time restriction to positions up to GS-05 if the position to be filled is no more than two grades above the lowest grade the employee held within the preceding 52 weeks under his or her latest non-temporary competitive appointment. Time in Grade Requirement for GS-06: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-05).

Process incoming and outgoing mail to include delivery, sorting, weighing, and metering mail.,Operate the customer service window for package delivery.,Respond to customer inquiries concerning undeliverable, forwarded, or returned to sender mail.,Inspect outgoing accountable mail for shipment in accordance with regulatory guidance.,Process official mail to include documenting, transferring, and safeguarding.