Supervisory Air Traffic Control Specialist, MSS-2, Level 6 (Operations Supervisor)

Candidates must show specialized experience. Specialized experience is defined as: 1. Must have held an FAA 2152 FV-J/FG-14 or above regional or headquarters position for at least 1 year (52 weeks); OR 2.

Must have been facility rated or area certified for at least 1 year (52 weeks) at an Air Traffic Services (ATS) facility NOTE: An employee who has been facility rated or area certified for at least 1 year (52 weeks) at an ATS facility who is upgraded is considered to have met the qualification requirements of the higher-level position, since he/she has been performing the higher-graded work; OR 3. Must have held a MSS position for at least 1 year (52 weeks) in an ATS facility.

NOTE: There are no restrictions on who can apply to MSS vacancies at facilities with 3 or less MSS levels. QUALIFICATIONS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT. Knowledge, Skills and Abilities (KSAs): As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of KSA/Leadership Managerial Dimension narratives from the initial application in the hiring process for all announcements.

Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA/Leadership Managerial Dimension. In lieu of providing a KSA/Leadership Managerial Dimension narrative response in the text box listed below each KSA/Leadership Managerial Dimension, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA/Leadership Managerial Dimension.

Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA/Leadership Managerial Dimension answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.

Supervises a staff of Air Traffic Control Specialists that are responsible for carrying out air traffic control assignments within a geographic area. Plans and assigns work to be accomplished by subordinate employees. Sets work priorities and schedules. Approves leave; gives advice, counsel, and instruction to employees on both work and administrative matters. Evaluates performance of employees and recommends performance ratings.

Hears and resolves complaints from employees and refers group grievances and more serious unresolved complaints to a higher level manager. Identifies and arranges for developmental and other training needs of employees. Finds ways to improve production or increase the quality of the work directed. Adjusts staffing levels and work procedures to accommodate resource decisions made at higher levels. Recommends goals and objectives for the area and tracks accomplishments.

Communicates and reinforces diversity and EEO policies and programs in all areas of responsibility, including selections, training, and transfers. Supports and participates in the labor management partnership process, and fosters a work environment where all employees are treated in a fair and equitable manner. The Operations Supervisor reports to the Air Traffic Manager. Performance is evaluated upon the effectiveness with which assigned program objectives are achieved.