Operations Analyst

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.

Current Civilian Employees of the Defense Health Agency (DHA) Current Permanent Department of Defense (DoD) Civilian Employee Executive Order (E.O.) 12721 Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Non-Appropriated Fund Instrumentality (NAFI) Non-Department of Defense (DoD) Transfer Office of Personnel Management (OPM) Interchange Agreement Eligible People with Disabilities, Schedule A Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Reinstatement Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Additional information about transcripts is in this document.

Specialized Experience: One year of specialized experience which includes analyzing operational readiness metrics to identify systemic trends across geographically dispersed healthcare facilities; AND formulating operational policies to align regional healthcare operations with organizational goals; AND coordinating disaster preparedness activities to maintain business continuity during crises; AND liaising with external stakeholders to synchronize communication during multi-agency operations.

This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS 11]). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

You will be evaluated on the basis of your level of competency in the following areas: Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11).

Evaluates operational readiness metrics and conducts complex management analyses.,Monitors deployment readiness indicators across all Medical Treatment Facilities.,Formulates policy recommendations, drafts strategic operational doctrine, and develops SOPs.,Designs policy frameworks to standardize administrative procedures across the agency.,Leverages critical analysis of severe weather and environmental data to develop risk-mitigation strategies.,Assists in humanitarian assistance and disaster relief efforts.,Serves as a liaison, coordinating and communicating with Geographic Combatant Commanders.,Collaborates with interagency partners and non-governmental organizations during joint operations.