Intern Staff Assistant

Excellent oral, written, and interpersonal skills. Ability to interpret policy and resolve complex problems that may arise. Excellent interpersonal skills to form mutually beneficial relationships with staff, vendors, or other external and internal stakeholders. Ability to work quickly and accurately in a quick-paced environment while code-switching between various unrelated tasks effectively. Legislative Branch experience preferred, but not required. Attention to detail is a must.

Assist in making arrangements for outreach and orientation support, coordinating with responsible COIL and external staff and with participants as needed; performing advance research and material for use by COIL staff; observing events; and identifying basic problems that might occur and referring to higher level staff. Works with other COIL staff to ensure continuing engagement of program alumni to gather and document results and program outcomes.

Prepares written summaries and reports of events for supervisor and higher graded staff; documents information such as content and participation. Works with Congressional staff, participants, or other external stakeholders in program outreach and communication. As assigned, explains basic program procedures, policies and other information, answers routine questions and refers others to higher graded staff.

Prepares basic drafts of written materials including correspondence with participants, Congressional staff, or others involved in COIL programs. Gathers and summarizes information and prepares drafts ensuring consistency with established formats and procedures. As assigned, utilizes the COIL automated client management system, other Office databases and other filing systems or applications such as Excel to enter, retrieve and report data. Develops and prepares initial reports.

Makes routine updates to the COIL website reach, usage and effectiveness in engaging relevant audiences. Performs other duties as assigned.