Supervisory IT Specialist

Qualification requirements in the vacancy announcements are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook, which contains federal qualification standards. This handbook is available on the Office of Personnel Management's website located at: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/ EDUCATION: There is no positive education requirement for this position.

SPECIALIZED EXPERIENCE: Applicants must possess one year of specialized experience equivalent in difficulty and responsibility to the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position. This experience need not have been in the federal government.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations e.g., professional; philanthropic, religious; spiritual; community, student, social). Volunteer work helps build critical competencies; knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

To qualify for the 2210 series: IT COMPETENCIES: For all positions individuals qualifying based on experience must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND To qualify at the ZP-5 or GS-15 level: SPECIALIZED EXPERIENCE: In addition to meeting the IT Competencies above, applicants must possess one full year (52 weeks) of specialized experience equivalent to the ZP-4 or GS-14 in the Federal service.

Specialized experience MUST include all of the following: Managing operations of computer systems, networks and communications; Developing or implementing Information Technology (IT) related policies, plans and procedures; and Planning, evaluating, and leading projects or teams, such as assigning work, setting priorities, budgeting, and providing feedback on work assignments.

As a Supervisory IT Specialist, you will perform the following duties: Provide scientific mission support through Information Technology (IT) innovation, enhancing state-of-the-art IT systems and technology in a research environment. Maintain IT systems compliance with government requirements, establishing and implementing IT policies and procedures, and providing written statements and briefing on technical topics.

Formulate, execute, and track project priorities, and oversee project progress towards meeting milestones. Utilize budget formulation, management, and tracking in the development and oversight of projects. Report progress and results to senior management on a timely basis. Oversee IT Security to include The Federal Information Security Modernization Act (FISMA) Assessment and Authorization, National Institute of Standards and Technology (NIST) Special Publication 800-53, and Critical Control implementation.

Knowledge and experience in Local and Wide-area networking (LAN, WAN), including experience in coordinating teams to implement and operate next generation Information Technology solutions. Plan and distribute work to be accomplished by subordinates. Set and adjust short-term and long-term priorities and prepare schedules for the completion of work. Find ways to improve production or increase the quality of the work.

Evaluate the work performance of subordinates, providing technical oversight and instruction and addressing poor performance as part of the performance process. Develop performance standards. Give advice, counsel, or instruction to employees on both work and administrative matters. Interview candidates for subordinate positions. Identify training needs of employees, providing or arranging for needed development and training.