Operations Assistant

Who May Apply: Open to those with SOFA Sponsorship only. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 11/02/2026 The Area of Consideration for this vacancy announcement is US Citizens and legal US residents in Okinawa, Japan.

Legal US residents must possess a social security number and be citizens of a NATO country. Must be able to provide documentation proving residence status overseas. Business Based Action Family Member Preference Military Spouse Preference Outside Applicant Veteran Spouse/Widow/Parent of Veteran Transition Hiring Preference In order to qualify, you must meet the experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience: Applicant must have progressive experience and knowledge of general business or kennel and retail operation. Knowledge of pet boarding, pet adoption, and animal control is preferred but not required. Must possess experience in cash handling procedures sales operations such as; receipt, refund, deposit and safe guarding of funds. Must have experience which demonstrates ability to provide work direction to NF-I Recreation Aid(s) and knowledge of safety regulations is preferred but not required.

Must be able to communicate with customers and possess skill in dealing with the public. RecTrac system experience is preferred but not required. Microsoft office word, Outlook, and excel software experience is preferred but not required. Subject to favorable adjudication of Tier 1 Background Investigation is required. Must be able to work a variable work schedule to include possibly reporting to work before and after typhoons.

Assists the kennel manager in overseeing day-to-day operations. Assists with oversight and training for personnel in handling boarding agreements, grooming appointments, sales transactions, stray animal logs, owner turn-in and adoption administration requirements. Assists the manager in performing daily spot pet boarding and facility inspections ensuring that staff complies with established American Boarding Kennel Association accreditation and Public Health sanitation standards.

Identifies cleaning and care deficiencies and develops corrective action for management review. Assists with observation of animals for obvious diseases, changes in behavior or activity, and administers medications as directed. Reviews boarding agreements, reservation database, and waiting list making necessary adjustments to maximize space utilization. Ensures staff properly informs interested parties in the Owner Turn-in and Adoption programs to include fiscal, medical, legal, and ownership requirements.

Assists customers claiming lost animals and informs the owners of wing policies regarding "captured" pets to include fees and additional actions for recurring captures. Maintains pet adoption log to include upkeep of administrative requirements and forms, and assists with community pet adoption/animal awareness programs by coordinating dates and times with staff for programs. Coordinates disposition of animals with the US Army Veterinary Clinic. Determines supplies needed to accomplish the kennel mission.

Conducts inventories and insures adequate pet care supplies are available. Assists the manager with inventory of retail items, and identifies slow-moving and sold out items for appropriate action. Reviews all boarding agreements in order to develop an efficient work schedule. Performs other duties as assigned. Works under the supervision of the kennel manager. If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13102249