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First Nations Customer Service Officer, Expression of Interest

AFCAMelbourne, Melbourne Region, AustraliaFull-timeSalary not listed · Typical pay in AustraliaPosted Oct 28, 2026
Job description

About the role

Full text from the employer, as published on Adzuna, arranged into sections. Nothing added or removed.

Company Description Fairness feels good Be a part of something meaningful At AFCA, we believe everyone deserves a fair chance at resolution. But not everyone comes to us with the same background, capacity, resilience or resources. Our Equity of Access Program is transforming how we support people-making our service easier to navigate, more accessible, and more responsive. It empowers people to engage with us in the way that works for them, with support offered early so complaints can be resolve…

This is a short excerpt. Read the full ad at the source (Adzuna)

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DGJ Insight

Our own data about this role and place, from official statistics and our live job index.

Updated Oct 30, 2026
Pay benchmark
Average wage, Australia
AUD 105,478 average / year

Source: OECD Average annual wages, 2025

Cost of living · Australia
78.9 vs New York = 100

UN living-cost index for Australia (ICSC post adjustment 38.5), as of 1 Oct 2026.

Source: ICSC post adjustment classifications (icsc.un.org)

Work permit route
  • Skills in Demand visa (subclass 482): Employer sponsorship for occupations on the skills list
  • Employer Nomination Scheme (subclass 186): Permanent residence with employer nomination
  • Skilled Independent (subclass 189): Points-tested permanent visa without sponsorship

Official routes: Department of Home Affairs

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