Management Analyst (Veterans Service Center)

To qualify for this position, applicants must meet all requirements by the closing date of this announcement: 11/02/2026. TIME-IN-GRADE REQUIREMENT: As a current Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09 level. For a GS-12 position you must have served 52 weeks at the GS-11 level.

If you are a current VBA employee requesting reassignment or change to lower grade via this vacancy announcement, you must currently hold the GS- 11 or higher and the promotion potential of your current position must be at least GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Some applicants may have to submit more than one SF50 to demonstrate meeting time-in-grade requirements. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below.

GS-11 Grade Level: Specialized experience: To qualify, applicants must have one (1) year (52 weeks) of specialized experience equivalent to at least the GS-09 grade level or higher in the normal line of progression for the occupation in the organization.

Specialized experience is defined as: collecting and researching data for evaluations of programs/operations; researching laws, regulations, guidelines, and approved procedures to provide findings; communicating information to management, both orally and in writing.

OR Education: A Ph.D. or equivalent doctoral degree (such as an LL.M., if related) from an accredited college or university, or completion of three full years of progressively higher-level graduate education leading to such a degree, may be substituted for the required experience. The graduate education must demonstrate the knowledge, skills, and abilities necessary to perform the duties of the position.

Note: A transcript must be submitted with the application if all or part of the qualification is based on education. OR Combining Education and Experience: If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement. Click here for more information.

Note: A transcript must be submitted with the application if all or part of the qualifications is based on education. GS-12 Grade Level: Specialized experience: To qualify, applicants must have one (1) year (52 weeks) of specialized experience equivalent to at least the GS-11 grade level or higher in the normal line of progression for the occupation in the organization.

Specialized experience is defined as: providing advice and guidance for improvements on policies and making recommendations; applying analytic and evaluation methodologies to evaluate the effectiveness, productivity, and performance of administrative and technical programs; communicating issues, justifying conclusions reached, and recommending courses of action. There is no educational substitution for the GS-12 level.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.

01Physical Requirements

The work normally involves mental rather than physical exertion. The work is mostly sedentary; however, there may be some walking, standing, and carrying of light items. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Specific duties include, but are not limited to: Performs a variety of complex analytical activities to evaluate, develop, advise, and promote improvement in station managerial and personnel policies, practices, methods, procedures, and organizational structures. Justifies the purchase of supplies and new equipment. Studies areas requiring new or substantially modified work methods, procedures and systems necessitated by changes in mission, staffing levels to improve productivity, quality, and timeliness.

Coordinates and prepares responses to Central Office requests for Field Station input such as workload projections, equipment requirements, staffing needs, and suggested improvements to procedures. Advises management of unique conditions and issues which affect administrative activities and provides guidance on interpretation and implementation of new and revised legislation, policies, regulations, and procedures.

Serves as a liaison between VBA District Offices and the RO, coordinating and facilitating initiatives that require team cooperation and action. Handles correspondence and is privy to sensitive employee and labor relations issues such as local negotiations, grievance responses, and disciplinary/performance action drafts and files. Performs other duties as assigned.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The grade progression for this position is GS-11/12. Work Schedule: Full time, 8:00 am - 4:30 pm, Monday through Friday. Hours to be determined by hiring office. Compressed/Flexible: Hours to be determined by hiring office.

Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Remote/Virtual: This is not a remote/virtual position.

Position Description/PD#: Management Analyst (Veterans Service Center); PD40322A and PD40321A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required Bargaining Unit: No