Security Assistant (Dispatcher)

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/05/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-05 position you must have served 52 weeks at the GS-04. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. INDIVIDUAL OCCUPATIONAL REQUIREMENTS None You may qualify based on your experience as described below: GRADE DETERMINATION GS-05 Education. 4 years of education above high school.

This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university for which high school graduation or the equivalent is the normal prerequisite. One year of full-time undergraduate study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial or technical school. OR Specialized Experience.

One year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Specialized experiences must meet all of the following: Emergency Communications and Dispatching; Physical Security and Alarm Monitoring; and Incident Reporting and Emergency Coordination. OR Combination of Education and Experience.

Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements at grades GS-5. Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience.

You will be rated on the following Competencies for this position: Attention to Detail Customer Service Integrity/Honesty Interpersonal Skills Reading Comprehension Self-Management Stress Tolerance Teamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

01Physical Requirements

The work is typically sedentary in nature. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; etc. No special physical demands are required to perform the work. Working on off-tours, rotating shifts or regular overtime may be required.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

The duties of the Security Assistant GS-0086-05 includes but is not limited to: Physical Security Support (35%) Manages the security system by monitoring alarms and access activity, analyzing access patterns, programming the system, assigning or removing user permissions, updating system databases, remotely locking or unlocking doors during routine or emergency situations, and generating reports as needed.

Oversees an established vehicle registration and visitor management program and parking registration and/or photo identification equipment. Issues and retrieves government issued keys and/or identification cards. Reviews requests for and issues passes and identification documents. Maintains accurate key inventory and accountability database. Maintains accountability of Police Officer badges issued and all associated logs.

Communications (35%) Monitors and receives routine and emergency calls from a variety of sources that need police, fire, medical or other emergency services. Receives and process emergency calls, maintains contact with law enforcement units on assignment, maintains status and location of Police Officers and coordinates communication between agencies as needed. Operations Support (30%) Performs system checks on a variety of equipment used in the dispatch center.

Enters, updates and retrieves information from a variety of computer systems and sensitive databases. Uses state and the National Crime Information Computer (NCIC) to access sensitive law enforcement information to support field operations and investigations. Uses the VA Police Software to research information, complete reports and logs, vehicle registrations, etc.

Compiles and prepares reports related to events occurring in the operation of the police control center for dissemination of the completed products to various management officials. Work Schedule: Full Time - Shift Work Covering 24/7, Weekends and Holidays. Hours to-be-Determined. Virtual: This is not a virtual position.

Position Description/PD#: Security Assistant (Dispatcher)/PD91326A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized