Supervisory Human Resources Specialist (Employee Benefits)

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.

Current Department of Army Civilian Employees Current Department of Defense (DOD) Civilian Employee (non-Army) Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Non-Department of Defense (DoD) Transfer Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Reinstatement Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes: 1. Researching, interpreting, and applying civilian human resources laws, regulations, directives and guidelines to resolve complex or sensitive employee benefits, retirement, and/or entitlement issues; 2. Advising employees and management on civilian benefit entitlements, rights, and/or grievance and appeal procedures; 3.

Assigning, directing, and evaluating the work quality and productivity of civilian benefits, retirement and/or entitlements staff. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-12).

You will be evaluated on the basis of your level of competency in the following areas: Accountability Customer Service Decisiveness Flexibility Interpersonal Skills Problem Solving Resilience Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-12).

Serves as supervisor/branch chief in the Army Benefits Center - Civilian (ABC-C), with responsibility for integration, management, and supervision of the benefits, retirement and entitlement program services for all Army activities.,Resolves difficult/unusual problems and provides technical advice to specialists, Human Resource Office(s) and employees/customers.,Serves as technical expert and identifies and initiates special projects and studies affecting Civilian Human Resources Agency (CHRA) customers.,Prepares statistical reports, briefings, and information papers for reoccurring and special reports.