Social Worker Program Coordinator - Intimate Partner Violence Assistance Program

01Basic Requirements

United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

02Education

Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work.

Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work.

03Licensure

Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).Grade Determinations:Social Worker (Program Coordinator), GS-12 Experience and Education.

One year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Licensure/Certification.

Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs: Knowledge of program coordination and administration which includes consultation, negotiation, and monitoring.

Knowledge and ability to write policies, procedures, and/or practice guidelines for the program. Ability to supervise multidisciplinary staff assigned to the program. Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s). Ability to provide training, orientation, and guidance within clinical practice. Assignments.

For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and variety and be performed by the incumbent at least 25% of the time.

Program coordinators at the GS-12 grade level are administratively responsible for a clinical program providing treatment to Veterans in a major specialty area, such as but not limited to: Spinal Cord Injury, Homeless Continuum Veteran Program, Hospice and Palliative Care Program, Suicide Prevention Program, Veterans Justice Outreach, Caregiver Support Program and Community Nursing Home Program.

The program coordinator may be the sole practitioner in this specialty at the facility and typically provide direct patient care services in the program area. The program coordinator oversees the daily operation of the program, develop policies and procedures for program operation, and prepare reports and statistics for facility, VISN, and national use.

They may be responsible for the program's budget, developing and monitoring staff compliance with practice, standards and guidelines on documentation, workload, data entry, ethical practice and service delivery. The program coordinator provides analysis and evaluation of clinical program data and computerized programs to identify system-wide trends and needs to enhance the quality of service.

They may be responsible for, or contribute to, the program's resource and fiscal management, monitoring control points developing the annual budget, operating within that budget, and accounting for appropriated funds. The program coordinator is administratively responsible for the clinical programming and prepares reports and statistics for facility, VISN, and national use.

They provide leadership, direction, orientation, coaching, in-service training, staff development, and continuing education programs for assigned staff. They initiate and conduct a variety of program or service audits and complete designated clinical practice audits and reports, including productivity assessments.

They oversee program operations and evaluations, identifying areas for improvement, gathering relevant data, assessing the data, developing and implementing ideas for improvement and evaluating efficacy of improvement efforts. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

04Physical Requirements

Must be in overall good health, able to sit at a desk working at a computer, engage in light to moderate physical activity including sitting, walking, bending, and carrying supplies. Social Worker must be able to perform primarily light and sedentary duties with occasionally moderate physical demands, exercise patience, and control emotions, with reasonable accommodation, if necessary, without endangering the health and safety of the social worker or others.

This position requires a valid state driver's license and local travel to provide community-based care to Veterans. The position requires significant travel in the community, through use of a government vehicle or other individual arrangements, to meet with representatives/stakeholders who provide assistance and support to Veterans in clinics, medical centers, Community Clinics, etc.

This position also requires close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and repetitive motions of the wrists, hands, and/or fingers.

Total Rewards of a Allied Health Professional Establishes and maintains effective working relationships and communicates with Veterans, staff, and other parties as appropriate. The incumbent will: Develop effective partnerships with local, state, and federal agencies as well as non-governmental organizations. Serve as a liaison between the VA and community agencies.

Participate in IPV assistance activities in the local community and state to promote and recognize the role of individuals who use and/or experience IPV. Utilizes knowledge of community resources, makes referrals to the community and other government agencies as appropriate, and coordinates services. The incumbent will: Provide referrals to VA medical and mental health treatment, other VA services including VA benefits, community-based social services, and other non-VA entitlement programs.

If appropriate, the incumbent provides referrals or consults to other VA programs. Develop and foster relationships with community partners to assist with system navigation, maintain collaboration, and coordinate services. Provides consultation, education, and advocacy. The incumbent will: Develop and facilitate support groups (face-to-face and/or through VVC) and educational programs. Distribute educational materials provided by VA, local, state, and national IPVAP and SAMS organizations.

Serve as the major consultant for information on negotiating the complex processes Veterans, their families, Caregivers, Survivors and VA employees encounter when interacting with government and community agencies. Utilizes a range of specialized interventions and treatment modalities in treatment or with specialized Veteran populations, including individual, group, and/or family counseling or psychotherapy, and advanced level psychosocial and/or case management.

The incumbent will: Participate in direct Veteran, family, caregiver, survivors, and VA employee contacts to identify and assess risk, safety, supports, and the development and application of direct clinical treatment interventions. Advise and collaborate with interdisciplinary teams throughout the medical center. Create educational tools, develop programs, and implement training focused on specific IPV and SAMS needs/issues.

Incorporates complex multiple causation in differential diagnoses and treatment within approved clinical privileges. The incumbent will: Collaborate with the Patient Aligned Care Team (PACT), Care clinicians to provide Veteran and staff education on IPV and SAMS. Utilizes knowledge of program coordination and administration which includes consultation, negotiation, and monitoring.

The incumbent will: Hold administrative responsibility for the clinical programming and daily operations of both the IPVAP and SAMS program. Administer information and analytical systems to evaluate and enhance the quality of services provided. Develop and implement information systems to track service activities including visits, referrals, demographics, and Veteran and survivor satisfaction. Utilizes knowledge and ability to write policies, procedures, and/or practice guidelines for the program.

The incumbent will: Develop and coordinate the Survivors Assistance and Memorial Support (SAMS) Program. Be responsible for SAMS Clinical Contacts and telephone contacts as required by CMSW for the Bereavement follow up needs and quarterly reporting of Bereavement Family Survey (BFS) Scores. The incumbent will perform other duties as assigned.

Work Schedule: Monday-Friday, 8:00am-4:30pm Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact [email protected], the EDRP Coordinator for questions/assistance.

Learn more Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Ad-Hoc Telework may be approved. Virtual: This is not a virtual position. Functional Statement #: 563840 Permanent Change of Station (PCS): Not Authorized