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Government · Healthcare

Supervisory Medical Records Technician (ROI)

Veterans Health AdministrationRedlands, California, United StatesFull-time$65,148 - $84,689 per yearPosted Oct 30, 2026Closes Nov 6, 2026
Job description

About the role

Full text from the employer, as published on USAJobs, arranged into sections. Nothing added or removed.

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

01Basic Requirements

United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Experience. One year of creditable experience equivalent to the next lower grade level. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

02Grade Determinations

Supervisory Medical Records Technician (ROI), GS-8 Experience. One year of creditable experience equivalent to the next lower grade level. Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs: Ability to develop policy and provide workload analysis for release of information. Skill in interpersonal relations and conflict resolution. Ability to provide or coordinate staff development and training.

Ability to provide the full range of supervisory duties, to include responsibility for assignment of work to be performed, performance evaluation, selection of staff, recommendations of awards, advancements, and disciplinary actions. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

03Physical Requirements

See VA Directive and Handbook 5019, Employee Occupational Health Service.

The major duties and responsibilities include but are not limited to: Provides guidance and technical direction necessary for accomplishing the work of the unit or team. Provides effective audits and monitors for all areas of responsibility, assuring that accurate and timely data is processed by all employees. Reviews work accomplished and assesses quality, quantity, accuracy and timeliness of work produced by each employee.

Prepares formal requests and recommendations for promotions, reassignments, other status changes, or recognition of outstanding performance of assigned employees. Prepares and submits functional statements for new positions, clarification, or updates. Receives formal grievances, resolving those that can be resolved by the first level supervisor. Takes disciplinary action as deemed necessary and proposes to higher authori ty specific disciplinary action.

Keeps employees informed of management goals and objectives and higher levels supervisors informed of employee participation and concerns. Ensures that record retrieval and record transfers to other VA facilities for the purposes of continuity of patient care and release of information are timely. Monitors workload and production of staff, taking action where necessary to meet deadlines, monitors/evaluate performance and ensures accuracy of work completed.

Assures that the work o f staff is at an appropriate quality and productivity level. Work Schedule: Monday - Friday, 7:30 am - 4:00 pm. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

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DGJ Insight

Our own data about this role and place, from official statistics and our live job index.

Updated Oct 30, 2026
Pay benchmark
Average wage, United States
$86,977 average / year

This job's listed pay is 14% below the benchmark.

This job: $65,148 to 84,689

Source: OECD Average annual wages, 2025

Work permit route
  • H-1B specialty occupation: Employer petition, bachelor's degree or higher in the specialty; annual cap and lottery
  • L-1 intracompany transferee: Employees of a related company abroad transferring to a US office
  • O-1 extraordinary ability: Evidence of extraordinary ability in sciences, arts, education, business or athletics

Official routes: USCIS

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