L2 Technician, Network & Infrastructure Focused
HireArchi is hiring for the position of L2 Technician, Network & Infrastructure Focused as a remote role open to applicants in Philippines. The listing describes it as a full-time position.
DGJ summary of this job
Our own short read of this listing, built only from the facts it gives. The employer’s original text follows further down.
HireArchi is hiring for the position of L2 Technician, Network & Infrastructure Focused as a remote role open to applicants in Philippines. The listing describes it as a full-time position.
From the advert, the main requirements are 3+ years of experience.
The advert names networking as a skill for this role.
Pay stated in the listing: $1,700 - $2,000 per month.
Dev Global Jobs found this job on Himalayas on Oct 18, 2026; applications close on Dec 17, 2026.
- Employer
- HireArchi
- Location
- Remote (Philippines)
- Job type
- Full-time
- Pay
- $1,700 - $2,000 per month
- Experience asked
- 3+ years
- Found
- Oct 18, 2026 on Himalayas
- Closes
- Dec 17, 2026
- Employer text
- 355 words, about 2 min to read
- Apply only on the official page (himalayas.app). Dev Global Jobs is not the employer and never asks for a fee.
- Compare your own experience with the 3+ years the advert asks for, and show it clearly near the top of your CV.
- Mirror the skills the advert names (networking) in your CV where you really have them; applicant tracking systems look for these words.
- Plan to apply before Dec 17, 2026.
- Read the employer’s full text below (about 2 min) before you apply.
- Build or check your CV with the free DGJ CV Builder.
DGJ Insight
Our own data about this role and place, from official statistics and our live job index.
Source: ILOSTAT mean nominal monthly earnings, 2024
About the role
Full text from the employer, as published on Himalayas, arranged into sections. Nothing added or removed.
Working Schedule: Monday, Friday, Hawaiian Standard Time
Work Arrangement: Fully Remote
Salary: $1,700 - $2,000
Employer: MSP company operating in Hawaii, USA.
01Position Overview
We are seeking an experienced L2 Technician with strong networking and infrastructure skills to resolve escalated and moderately complex technical issues across client environments.
The ideal candidate has hands-on experience with Windows Server, Active Directory, DNS, DHCP, firewalls, switching, wireless networking, VPNs, virtualization, and Microsoft 365. Experience with Fortinet and Ubiquiti environments is strongly preferred.
02Key Responsibilities
- Resolve escalated technical issues involving Windows, Microsoft 365, identity, applications, hardware, networking, and infrastructure.
- Troubleshoot and support Windows Server, Active Directory, DNS, DHCP, firewalls, switching, wireless, VPNs, and virtualization.
- Administer and troubleshoot Fortinet firewalls and Ubiquiti networking environments.
- Perform approved system, network, and infrastructure configuration changes.
- Diagnose issues across multiple systems and identify root causes and permanent fixes.
- Document troubleshooting steps, configurations, resolutions, and technical procedures.
- Maintain clear client communication and accurate ticket documentation.
- Identify recurring or systemic issues and recommend improvements or standardization.
- Provide technical guidance to L1 Technicians and assist with technical improvement projects.
- Escalate high-risk, architectural, or broad-impact issues appropriately.
03Required Qualifications & Experience
- 3+ years of experience in IT support, help desk, systems administration, network administration, or a related field.
- Experience working in an MSP, multi-client, or fast-paced support environment preferred.
- Strong knowledge of TCP/IP, DNS, DHCP, VLANs, routing, switching, wireless networking, firewalls, and VPNs.
- Hands-on experience with Windows Server, Active Directory, and Group Policy.
- Hands-on experience administering and troubleshooting Fortinet firewalls.
- Experience with Ubiquiti switching, wireless, and network management platforms preferred.
- Working knowledge of virtualization, server infrastructure, and storage.
- Experience with ticketing, remote monitoring, network monitoring, endpoint management, and documentation platforms.
- Ability to independently troubleshoot unfamiliar and multi-system issues.
- Strong analytical, communication, documentation, organizational, and problem-solving skills.
- Ability to follow security, change management, and service delivery procedures.
- High school diploma or equivalent required; technical education or equivalent practical experience preferred.
04Preferred Certifications
- Fortinet NSE 4, FortiOS Administrator
- Fortinet NSE 5 or 6, Secure Networking
- Microsoft Certified: Windows Server Administrator Associate
- Other relevant Fortinet, Microsoft, CompTIA, or industry certifications
Originally posted on Himalayas
Ask CSI about this job
Answers link to jobs and tools on Dev Global Jobs.
Review Dev Global Jobs
Used this site to find a job? Tell other job seekers what worked and what did not.