Patient Booking Specialist
VirtuHire is hiring for the position of Patient Booking Specialist as a remote role open to applicants in South Africa. The listing describes it as a full-time position.
DGJ summary of this job
Our own short read of this listing, built only from the facts it gives. The employer’s original text follows further down.
VirtuHire is hiring for the position of Patient Booking Specialist as a remote role open to applicants in South Africa. The listing describes it as a full-time position.
From the advert, the main requirements are English language skills.
The advert mentions HubSpot, CRM and patient care among the skills and tools for this role.
The employer does not state a salary in this listing; the DGJ Country Salary Calculator gives official average pay figures by country.
Dev Global Jobs found this job on Himalayas on Oct 18, 2026; applications close on Dec 17, 2026.
- Employer
- VirtuHire
- Location
- Remote (South Africa)
- Job type
- Full-time
- Pay
- Not stated by the employer
- Languages asked
- English
- Found
- Oct 18, 2026 on Himalayas
- Closes
- Dec 17, 2026
- Employer text
- 335 words, about 2 min to read
- Apply only on the official page (himalayas.app). Dev Global Jobs is not the employer and never asks for a fee.
- Mirror the skills the advert names (HubSpot, CRM and patient care) in your CV where you really have them; applicant tracking systems look for these words.
- Say your level in English plainly (for example B2 or C1).
- Plan to apply before Dec 17, 2026.
- Read the employer’s full text below (about 2 min) before you apply.
- Build or check your CV with the free DGJ CV Builder.
About the role
Full text from the employer, as published on Himalayas, arranged into sections. Nothing added or removed.
Our client in the UK is looking for a confident, empathetic and results-driven Patient Booking Specialist to join their team, helping prospective patients take the next step towards their treatment journey.
In this role, you’ll contact new enquiries within minutes of receiving them, using a predictive dialler to connect with prospective patients and book them into a free consultation with a Treatment Coordinator. You’ll play a key role in creating a positive first impression, building trust over the phone and ensuring patients feel comfortable discussing their needs.
This is a fast-paced, target-driven role that requires excellent communication skills, a warm telephone manner and the ability to manage a high volume of calls while maintaining a personal approach.
01Responsibilities
- Contact new patient enquiries within minutes of submission, maintaining fast response times and a high contact rate.
- Engage prospective patients with a warm, empathetic and professional approach, listening to their needs and guiding them towards booking a free consultation.
- Manage approximately 80 calls per day using a predictive dialler, following up on enquiries and maintaining a consistent flow of booked consultations.
- Accurately record calls, follow-ups and patient interactions in the CRM, working towards booking and conversion targets.
02Requirements
- Proven inbound or outbound calling experience in appointment setting, sales development, patient bookings or a similar role, with the ability to handle 80+ calls per day using a dialler.
- Warm, empathetic telephone manner with strong listening skills and the ability to build rapport with prospective patients.
- Excellent spoken and written English, with a clear, neutral accent suited to communicating with a UK audience, particularly those aged 55 and above.
- Experience using HubSpot and Aircall, or comparable CRM and dialler systems, with strong attention to detail when logging interactions and follow-ups.
- Experience in healthcare, dental, aesthetics or patient care is advantageous, as is the maturity and life experience to communicate confidently with a diverse patient base.
- Availability to work UK evening hours and Saturdays, with a reliable home office setup, stable internet connection and backup power.
Originally posted on Himalayas
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