Senior Data Remediation Project Manager

01About the Role

Delta Capita is seeking an experienced Senior Data Remediation Project Manager to lead a high-profile regulatory and customer remediation programme within the financial services sector. The successful candidate will be responsible for driving complex data remediation initiatives, coordinating multiple delivery workstreams, and ensuring the successful execution of large-scale remediation activities impacting customer data, operational processes, and technology landscapes.

This is a highly visible role requiring exceptional stakeholder management capabilities, strong programme governance experience, and a deep understanding of data, technology, and regulatory remediation environments.

02Key Responsibilities

• Lead the delivery of a large-scale data remediation programme within a regulated financial services environment.

• Consolidate multiple data-related workstream plans into a single integrated delivery roadmap, ensuring clear dependencies, milestones, risks, and governance are maintained.

• Drive execution across business, data, technology, operations, and change teams to ensure delivery objectives are met.

• Engage and influence senior stakeholders, including Executive leadership, Programme Sponsors, Risk, Compliance, Technology, and Operations teams.

• Assess and manage data remediation impacts across systems, data architecture, operating models, controls, and manual processes.

• Provide strong programme governance, tracking delivery progress, risks, issues, and remediation plans.

• Identify opportunities to leverage AI and emerging technologies to improve remediation effectiveness, customer outcomes, and operational efficiency.

• Collaborate with technical teams to understand data lineage, data quality issues, system dependencies, and remediation approaches.

• Ensure remediation activities are aligned with regulatory expectations, governance standards, and customer outcome requirements.

• Support decision-making through robust reporting, stakeholder communications, and programme documentation.

03Required Experience

• Proven experience leading large-scale data remediation or regulatory remediation programmes within financial services.

• Strong project or programme management background with experience delivering complex, multi-workstream initiatives.

• Demonstrated ability to manage senior stakeholders and operate effectively within highly visible and regulated environments.

• Strong understanding of data remediation methodologies, data quality management, and data governance principles.

• Experience working across business, technology, data, and operational teams.

• Good understanding of technology architecture, system landscapes, data flows, and remediation impacts.

• Ability to build and manage integrated delivery plans across multiple parallel workstreams.

• Experience managing programme risks, dependencies, governance forums, and regulatory scrutiny.

04Desirable Experience

• Experience delivering customer remediation programmes within banking, lending, or retail financial services organisations.

• Knowledge of regulatory remediation, customer data management, conduct risk, or operational risk frameworks.

• Experience working on large-scale customer contact and claims remediation programmes, including PPI, complaints remediation, redress, or similar customer outcome initiatives.

• Understanding of AI use cases, automation opportunities, and advanced analytics within remediation and operational environments.

• Exposure to data lineage, data governance, and enterprise data management programmes.

05Key Skills

• Data Remediation

• Regulatory Remediation

• Programme & Project Management

• Senior Stakeholder Management

• Data Governance & Data Quality

• Delivery Planning & Execution

• Risk & Issue Management

• Financial Services Transformation

• AI & Innovation

• Technology & Data Architecture Awareness

• Customer Remediation Programmes

• Change Management

06Why Join Delta Capita?

Delta Capita is a leading global consulting, managed services, and technology provider to the financial services industry. We partner with leading financial institutions to help solve complex operational, regulatory, and transformation challenges through innovative and outcome-focused solutions.

07How We Work

Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire.

This is a fixed-term position located in London with hybrid working. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks. For this role, a valid working permit for the UK is mandatory.

08Who We Are

Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting, and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non-differentiating services.

09Our 3 offerings are

• Managed Services

• Consulting & Solutions

• Technology

To know more about Delta Capita and our culture click here: Working at DC - Delta Capita.

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