Facility Program Manager

Basic Requirements

United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: Pharmacists must be proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d).

Education

Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.) degree.

Verification of approved degree programs may be obtained from the Accreditation Council for Pharmacy Education, 20 North Clark Street, Suite 2500, Chicago, Illinois 60602-5109; phone: (312) 664-3575, or through their Web site at: http://www.acpe-accredit.org/. (NOTE: Prior to 2005 ACPE accredited both baccalaureate and Doctor of Pharmacy terminal degree program.

Today the sole degree is Doctor of Pharmacy.) Graduates of foreign pharmacy degree programs meet the educational requirement if the graduate is able to provide proof of achieving the Foreign Pharmacy Graduate Examination Commission (FPGEC) Certification, which includes passing the Foreign Pharmacy Graduate Equivalency Examination (FPGEE) and the Test of English as a Foreign Language Internet-Based Test (TOEFL iBT).

Licensure

Full, current and unrestricted license to practice pharmacy in a State, Territory, Commonwealth of the United States (i.e., Puerto Rico), or the District of Columbia. The pharmacist must maintain current registration if this is a requirement for maintaining full, current, and unrestricted licensure.

A pharmacist who has, or has ever had, any license(s) revoked, suspended, denied, restricted, limited, or issued/placed in a probationary status may be appointed only in accordance with the provisions in VA Handbook 5005, Part II, Chapter 3, section B, paragraph 16.

NOTE: Individuals who have or have had multiple licenses and had any such license revoked for professional misconduct, professional incompetence or substandard care, or who surrendered such license after receiving written notice of potential termination of such license by the State for professional misconduct, professional incompetence, or substandard care, are not eligible for appointment to the position unless such revoked or surrendered license is fully restored (38 U.S.C. § 7402(f)).

Effective November 30, 1999, this is a requirement for employment. This requirement does not apply to licensed pharmacists on VA rolls as of that date, provided they maintain continuous appointment and are not disqualified for employment by any subsequent revocations or voluntary surrenders of State license, registration or certification.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations

Facility Program Manager, GS-13: Experience: In addition to the GS-12 requirements, must have 1 year of experience equivalent to the next lower grade level. And Demonstrated Knowledge, Skills, and Abilities: In addition to the experience above, Pharmacists assigned to this position must demonstrate all of the following KSAs. Ability to communicate orally and in writing to persuade and influence clinical and management decisions. Expert understanding of regulatory and quality standards for their program area.

Ability to solve problems, coordinate and organize responsibilities to maximize outcomes in their program area or area of clinical expertise. Expert knowledge of a specialized area of clinical pharmacy practice or specialty area of pharmacy. Advanced skill in monitoring and assessing the outcome of drug therapies, including physical assessment and interpretation of laboratory and other diagnostic parameters.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

Physical Requirements

You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination.

VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEws Duties include: Involved in direct Clinical Pain Care Delivery at their facility. Work in close collaboration with the VISN PMOP Coordinator, Facility Pain POC, Primary Care (PACT) Pain Champion, Academic Detailers, Pain Management Team/Pain Clinic team members, and other facility stakeholders.

Conduct OSI reviews, data-based risk reviews for opioid-exposed patients (including Stratification Tool for Opioid Risk Mitigation [STORM] data-based reviews), and other interdisciplinary pain care forums.

Develop processes/procedures to ensure implementation and compliance with national policy related to pain management, opioid safety, and risk mitigation strategies, Overdose Education and Naloxone Distribution (OEND), management of Opioid Use Disorder (OUD) initiatives in compliance with national policy, clinical practice guidelines, and regulatory requirements. Collaborate to evaluate acute pain care prescribing and processes at the facility and leading improvement opportunities.

Support access to tertiary advanced diagnostic and therapeutic intervention pain care modalities. Facilitate completion of reviews of community provider opioid prescribing practices as required by the MISSION Act 131. Partnering with Academic Detailing and other stakeholders to monitor and disseminate best clinical practices related to PMOP initiatives.

Facilitating facility responses to formal, sensitive inquiries related to pain and opioid safety per patient reported concerns as presented by Patient Advocacy, Executive Leadership, VISN, Congressional, and others. Prepare responses to formal inquiries from the PMOP office in collaboration with Facility Pain POC, VISN Pain POC and VISN PMOP coordinator. Support a highly functioning Pain Committee that includes stakeholders from across the facility, supporting subcommittees, and task forces/workgroups as indicated.

Participate in VISN Pain Committee/Community of Practice meetings and other VISN directed activities as appropriate. Report to the VISN PMOP Coordinator quarterly, with a formal written report at least twice per year describing progress in implementing PMOP office initiatives and status of pain management and opioid safety intitiatives and mandates throughout the facility.

Support and track full implementation of the Stepped Care Model for Pain Management (SCM-PM), including a high functioning PMT/Pain Clinic at the facility, and access to tertiary pain center within the VISN including a CARF-accredited interdisciplinary pain rehabilitation program. Facilitate implementation of the OUD stepped care model within the facility, in particular for Step 1 of the Stepped Care for Opioid Use Disorder Train-the-Trainer (SCOUTT) program expansion, e.g., within PMTs/Pain Clinics.

Support and facilitate outreach events, inclusive of women's health initiatives for pain management. Identify opioid safety improvement and risk mitigation opportunities for facility leadership and developing strategic planning efforts in accordance with VA policy, inclusive of, but not limited to PDMP compliance, urine drug screening, and establishing population management processes for targeted risk mitigation.

Track facility level dashboards regarding pain management, opioid safety, and PDMP, including key parameters such as access, productivity, workload, and staffing. Measuring and reporting quality and compliance outcomes related to pain management, opioid safety, and PDMP. Functions as resource person to members of the pharmacy, medical center, and CBOCs regarding PMOP-related initiatives.

They will collaborate with Pharmacy Management on pharmacy - related training and development to promote the learning experience and improve the performance of pharmacists, pharmacy technicians, pharmacy residents, and pharmacy students. Maintain high end working knowledge of all processes involved in PMOP - related initiatives.

Participate in the development and implementation of formal and informal pharmacy training in the program assigned for pharmacy staff in the form of in-services, meetings, conferences, and continuing education programs. Assists in the training of pharmacy employees, pharmacy residents and Pharm.D. students as assigned. Interface with other healthcare providers and administrators to ensure compliance with established pharmacy policies and procedures.

Provide pharmacy related informatics training and development, to promote the learning experience and improve the performance of providers and pharmacy staff. Work Schedule: Mon-Fri, 7:30am to 4:00pm Telework: Ad-Hoc Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized