Program Support Assistant (Time & Attendance)
About the role
Full text from the employer, as published on USAJobs, arranged into sections. Nothing added or removed.
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/29/2026. INDIVIDUAL OCCUPATIONAL REQUIREMENTS None You may qualify based on your experience as described below: GRADE DETERMINATION GS-06 Specialized Experience. One year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization.
Specialized experiences must meet all of the following: Manages timekeeping, leave, and payroll systems and regulations Audit data to identify and resolve discrepancies Administer policies and regulations Preferred experiences: Knowledge of Federal timekeeping systems and processes You will be rated on the following Competencies for this position: Accountability Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities.
Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
01Physical Requirements
The work is primarily sedentary and is performed at a workstation using a computer and reviewing electronic and paper records. Some walking, standing, bending, reaching, and carrying of light office materials may be required. Travel between VANIHCS locations may be required on an as-needed basis.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
The duties of the Program Support Assistant includes but is not limited to: Timekeeping, Leave, and Pay Administration (45%) Performs the full range of time and leave administration for Northern Indiana VA. Maintains computerized time and leave records and performs timekeeper and data-entry functions using VA-approved staffing, scheduling, and timekeeping systems, including Oracle Health Clairvia and the Veterans Affairs Time and Attendance System (VATAS).
Ensures all time and attendance data are accurately recorded in accordance with established policies, procedures, and payroll deadlines.
Reviews, validates, posts, reconciles, and corrects employee schedules and time and attendance information, including daily time worked; annual leave; sick leave; military leave; authorized absence; leave without pay; absence without leave; overtime; compensatory time; on-the-job injury/Workers' Compensation (OWCP) time; Family and Medical Leave Act (FMLA) leave; holiday pay; excused holiday time; unscheduled work hours for part-time employees; on-call and call-back entitlements; time-off awards; premium pay and differentials; and other authorized time, leave, and pay categories.
Submits and coordinates requests to establish new or additional tours of duty and maintains current information concerning supervisors, time-and-leave groups, and assigned staff. Ensures proper coding, computation, and remarks for premium pay, overtime, differentials, on-call/call-back, and other applicable entitlements. Analysis & Program Monitoring (25%) Coordinates the collection, validation, analysis, and interpretation of time, leave, attendance, overtime, premium pay, and related data.
Initiates and maintains audits and tracking mechanisms for leave, holiday status, premium pay, corrections, and other timekeeping activity. Administrative Support, Records, and Program Coordination (30%) Serves as a reference source and program resource for Northern Indiana VA supervisors, managers, employees, timekeepers, and administrative staff regarding established time, leave, premium pay, and entitlement requirements.
Provides training to managers, substitute timekeepers, and new timekeepers regarding entries, posting, coding, documentation, premium pay, and differentials. Stays current on changes in policy, guidance, system processes, and interpretations, and keeps the supervisor and designated alternates informed. Work Schedule: Monday - Friday. Hours to be determined Virtual: This is not a virtual position.
Position Description Title/PD#: Program Support Assistant (Time & Attendance)/PD93143A Relocation/Recruitment Incentives: Not Authorized
DGJ Insight
Our own data about this role and place, from official statistics and our live job index.
This job's listed pay is 39% below the benchmark.
Source: OECD Average annual wages, 2025
- H-1B specialty occupation: Employer petition, bachelor's degree or higher in the specialty; annual cap and lottery
- L-1 intracompany transferee: Employees of a related company abroad transferring to a US office
- O-1 extraordinary ability: Evidence of extraordinary ability in sciences, arts, education, business or athletics
Official routes: USCIS
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