Supervisory IT Specialist

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/28/2026. You may qualify based on your experience as described below: Basic Requirements Experience: Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.

For all positions individuals must have IT-related experience demonstrating each of the five competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

AND SELECTIVE PLACEMENT FACTOR: In addition to the minimum qualifications described above, you must meet the following requirement(s) to be considered qualified for the position: Within the past five (5) years, the applicant has served as the program lead or senior technical authority for a mission-critical, high-availability enterprise system deployed in a cloud environment, built on an enterprise application stack that includes a Java-based application, a relational database, and one of more data replication, synchronization, or messaging mechanisms, with direct ownership of system sustainment data integration or synchronization with a partner organization, and leadership of the technical and/or vendor teams supporting IT.

AND Specialized Experience: You must possess a minimum of one (1) year of experience equivalent to at least the GS-13 level. Specialized experience for this position is defined as: You must have one year of specialized experience equivalent to the GS-13 level, leading the sustainment and modernization of a mission-critical, high-availability enterprise IT system.

Experience must include: program and project management of complex, custom enterprise applications with critical interfaces, including responsibility for system availability, integrity, and data synchronization; providing technical direction over an enterprise application stack deployed in a cloud environment (Java application, relational database, data replication/synchronization, and ETL/ELT processing) sufficient to lead an engineering team and set technical priorities; incident management and issue resolution for production systems, including root-cause analysis, coordination of remediation, and outage prevention; planning and execution of system modernization and new development efforts, including migration planning, requirements definition, and lifecycle/sustainment management; oversight of program budget, acquisition planning, and contract/vendor management, including defining technical requirements, setting acceptable standards, tracking performance, and accepting or rejecting deliverables; and supervising or leading technical staff and/or vendor teams distributed across multiple locations, including assigning work, setting priorities, and coordinating cross-functional efforts.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

OIT Mission: The mission of the Office of Information and Technology (OIT) is to collaborate with our business partners to create the best experience for all Veterans. OIT Vision: To become a world-class organization that provides a seamless, unified Veteran experience through the delivery of state-of-the-art technology. Major Duties: Provides expert direction on IT management policies and practices to resolve complex issues.

Coordinates and builds product roadmaps depicting the functional and technical plans for IT products. Sets functional and technical priorities for IT Products, focusing on Veteran outcomes and ensures all features have measurable results. Leads a software engineering team across the full software development life cycle. Shapes enterprise technical strategy and maintains Technical Architecture Standards for enterprise-wide implementation.

Organizes and leads acquisition activities with internal and business partners. Coordinates with product managers and stakeholders to identify applicable enterprise requirements (e.g., security, privacy, Section 508, EA). Performs risk management for assigned applications and product portfolios, including mitigation. Directs project planning and technology investment decisions; serves as senior technology advisor to the Director. Leads, mentors, and develops staff while modeling high standards of integrity.

Performs quality assurance to prevent defects and ensure regulatory compliance. Manages employee performance plans, ratings, and development. Serves as Contracting Officer's Representative (COR) or Program Manager, including developing Statements of Work and applying FAR requirements.

This position is primarily aligned to the following NICE Cybersecurity Workforce Framework work roles: Cybersecurity Code: 641 - Consults with customers to evaluate functional requirements and translate functional requirements into technical solutions.

Consult with customers to evaluate functional requirements. [T0039] Define project scope and objective based on customer requirements. [T0052] Oversee and make recommendations regarding configuration management. [T0156] Design and document quality standards. [T0313] Develop cost estimates for new or modified system(s) [T0463] Work Schedule: Monday-Friday, 8am-4:30pm Compressed/Flexible: As determined by the Agency Policy Telework: Adhoc telework may be authorized at management discretion.

Virtual: This is not a virtual position. This is not a virtual position. Position Description/PD#: Supervisory IT Specialist/PD70028A Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized Financial Disclosure Report: No Physical Demands: The work is sedentary, but may involve periods of walking, bending, stooping, lifting, carrying, moving (up to 50 pounds) components and supplies, reaching, pulling, and working at a keyboard and monitor.

Some work may require walking and standing in conjunction with travel and attendance at meetings and conferences away from the work site. Employee may carry light items such as papers, books, and portable computer requirement. The work often requires long hours to meet project deadlines and to devise corrective action and solutions to unexpected technical and/or management crises resulting in sometimes highly stressful work situations. Work Environment: The work area is adequately lighted, heated and ventilated.

The work environment involves everyday risks or discomforts that require normal safety precautions. The responsibilities of the positions require infrequent travel and may subject the incumbent to various resultant environmental changes; incumbent must be amenable to such periods of travel and to working in unfamiliar surroundings. Designated Drug Testing Position: Not applicable This is NOT a bargaining unit eligible position.