Management and Program Analyst

To qualify for this position, applicants must meet all requirements by the closing date of this announcement: 10/29/2026. TIME-IN-GRADE REQUIREMENT: As a current Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09 level. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

MINIMUM QUALIFICATION REQUIREMENTS: You may qualify based on your experience and/or education as described below: GS-11 Grade Level: Specialized Experience: You must have one year of specialized experience equivalent to the GS-09 level or higher.

Specialized experience is defined as: (1) applying, analyzing, and interpreting laws, rules, regulations, standards, and policies; (2) conducting thorough analyses of numerous functions and work processes; (3) independently managing a wide range of support activities, including coordinating schedules, preparing correspondence, and maintaining records; and (4) serve as a liaison with internal and external stakeholders, tracking action items, monitoring deadlines, and ensuring timely completion of priorities and initiatives.

OR Education Substitution: Applicants must have a Ph.D. or equivalent doctoral degree or have completed 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., IF RELATED. Note: If you are claiming to qualify based on your education, your application must include an official or unofficial copy of your transcript(s) that demonstrate this information. Combining Education &

Experience

If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement. Click here for more information.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.

Physical Requirements

The work normally involves mental rather than physical exertion. The work is mostly sedentary; however, there may be some walking, standing, and carrying of light items. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Provides qualitative and quantitative assessments of a wide range of Insurance Service operations. The broad scope of duties includes strategic planning, assisting in the implementation of revised organizational structures, and designing and conducting studies of various complex processes, including employee utilization, resource allocation, and delegations of authority. Tracks Insurance Service progress and trends with respect to goals and facilitates work or program reviews in order to improve division results.

Recommends solutions on issues and matters with external factors. Provides support to Management on significant issues that include policies, goals and objectives, internal controls, and the preparation of priority reports to the Director. Prepares, for the Director's review and signature, assorted memorandums, letters, bulletins and other written communication incorporating analysis, trend and findings.

Utilizes MS software and other applications placed on standard VA workstations and other applications to prepare documents, spreadsheets, databases, presentations, and other output for leadership and other customers. Utilizes database software (VIEWS and SharePoint) to maintain system control of controlled correspondence. Prepares assignment sheets, routinely monitors due dates, follows-up on overdue assignments, and records completed assignments.

Selects the most appropriate evaluation strategy, analytical or statistical approach to research and documents assigned topics. Maintains various administrative controls to keep leadership informed in all applicable areas of responsibility, including incoming and outgoing emails, information related to staffing and hiring, information technology requests, facility requests, and travel administration. Maintains a tracking system to ensure timeliness and completion of reports and tasks assigned to the Staff Chiefs.

Participates in an administrative capacity in meetings to document action items and minutes for distribution.