Medical Support Assistant
About the role
Full text from the employer, as published on USAJobs, arranged into sections. Nothing added or removed.
To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience.
You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
01MINIMUM QUALIFICATIONS
GS-05: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: assisting with scheduling appointments; assisting the physician and/or nurse in the examination room; assisting with the maintenance of supplies and cleaning of equipment; working with management to meet deadlines; assisting with clerical duties, i.e typing, mailing letters.
This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children. Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level.
Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement.
- Performs administrative and clerical office functions under the direction of the Director of Nursing.
- Maintains the appointment system and organizes appointments to accurately reflect routine clinics, specialty clinics and the medical provider's schedules.
- Performs clerical functions including typing, filing, operating computers and computerized systems.
- Maintains record confidentiality and safeguards medical information, adhering to rules and regulation of the Privacy Act of 1974.
Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Medical Support Assistant Total Compensation | Pay (ihs.gov)
DGJ Insight
Our own data about this role and place, from official statistics and our live job index.
This job's listed pay is 46% below the benchmark.
Source: OECD Average annual wages, 2025
- H-1B specialty occupation: Employer petition, bachelor's degree or higher in the specialty; annual cap and lottery
- L-1 intracompany transferee: Employees of a related company abroad transferring to a US office
- O-1 extraordinary ability: Evidence of extraordinary ability in sciences, arts, education, business or athletics
Official routes: USCIS
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