Program Support Services Specialist

In order to Qualify for this position, you must meet the following requirements: GS-11 : You qualify for the GS-11 grade level if you possess one year of specialized experience at the GS-09 grade level performing the following duties: Auditing active database logs against physical IT and non-IT assets to verify accounting accuracy. Managing the operational timelines and moving logistics alongside different organizations, agencies, or contractors. Tracking vendor compliance and output to ensure contract fulfillment.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. OR You have a Ph.D or equivalent graduate degree OR three (3) full years of progressively higher-level graduate education leading to such a degree; OR LL.M., if related, at an accredited college or university in a field that provided the knowledge, skills, and abilities necessary to do the work of the position.

OR You have less than one year of specialized experience as described above and less than 3 years of graduate level education as described above that, when combined, equal 100% of the qualification requirement. Note: Only graduate education in excess of the master's level may be used in this calculation.

GS-12: You qualify for the GS-12 grade level if you possess one year of specialized experience at the GS-11 grade level performing the following duties: Managing office relocation and workstation reconfiguration projects to maximize functional efficiency and workflow across agency spaces; Directing agency emergency preparedness and continuity operations in coordination with building management and security personnel; and Monitoring support service contract performance to ensure compliance with deliverables and funding requirements.

NOTE: To be found qualified for this position, the contents of your resume must fully support this response. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees.

If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Qualifications Must Be Met: The qualification requirements listed above must be met by the closing date of this announcement.

Note about the information provided in your resume and supporting documentation: Your experience (paid and unpaid), education, awards, training and self-development will be evaluated as it relates to the position based upon the information provided in your resume/application and any other supporting documents. Interagency/Career Transition Assistance Program (I/CTAP) Eligibles: If you have never worked for the federal government, you are not I/CTAP eligible.

View information about I/CTAP eligibility on OPM's Career Transition Resources website. To be considered well qualified under I/CTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the required documents section of this announcement.

In this position, you will serve as a Program Support Services Specialist. Typical work assignments include: Analyzing program requirements and providing recommendations to improve efficiency and effectiveness. Overseeing emergency preparedness and response activities, such as developing and coordinating evacuation procedures.

Serving as the primary point of contact to the Agency's managed security provider, Overseeing agency supply operations, including procurement, storage, distribution, inventory monitoring, and evaluation of supply usage trends.