Initial Processing Division Operations Manager

You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. OPM Qualifications Standards are available at General Schedule Qualification Standards.

Specialized Experience is experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled.

To be creditable, you must possess one full year (52 weeks) of specialized experience equivalent to GS-12 in the Federal service: Specialized experience for this position includes: Improving workflows to increase organizational productivity or service delivery; AND Monitoring performance against established goals and implementing corrective actions; AND Developing performance standards, reviewing employee evaluations, and recommending personnel actions involving selections, training needs, and awards.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The physical worksite for this position is located in Alexandria, Virginia. Presence at the Alexandria, VA campus is required for this role, as it includes on site functions that must be performed in person. Position may be eligible for situational telework in accordance with agency policy/business unit discretion. The agency currently allows for 52 hours of telework per leave year. The individual selected for this position will be...

Monitoring the progress of the Division towards goals, evaluating overall accomplishments, and making appropriate adjustments. Identifying, distributing and balancing workload and tasks among employees in accordance with established workflow, skill level and/or program issues under review, and deadlines and time frames for completion. Making decisions on work problems presented by subordinate supervisors; developing performance standards and evaluating subordinate supervisors.

Planning and coordinating implementation of major changes resulting from reengineering, automation, new rules and requirements which often represent a significant departure from routine and established review, examination, and processing procedures.