SECURITY CLERK

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Support Positions for the Security Clerical and Assistance Series, 0086. GENERAL EXPERIENCE: Applicants must have at least one (1) year of general experience.

General experience is progressively responsible clerical, office, or other work that indicates my ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled. Knowledge such as the body of standardized security rules, regulations, and directives to support and process a variety of standard personnel security actions, ID cards, vehicle permits, restricted area badges, or other forms of authorization.

OR EDUCATION: Applicants must have successfully completed two (2) years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. NOTE: You MUST submit a copy of your transcripts. OR COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. NOTE: You MUST submit a copy of your transcripts.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Knowledge of the mission, policies, processes, procedures, and customer service goals sufficient to perform the routine, procedural work of the Visitor Control Center, as well as knowledge of general office clerical functions.

Knowledge of procedures, forms, and information required to verify against authorized documents, issue badges, passes, vehicle permits or other forms of authorization. Knowledge of one or more automated databases, (e.g. Microsoft Work, Microsoft Access) associated with a specific security function to recognize. locate, and insert data/information and produces a variety of documents and reports. Ability to plan and organize work, follow instructions, and accomplish multiple on-going projects.

Ability to communicate effectively with a diverse group of individuals, using a high degree of tact and diplomacy. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience.

Processes applications and issues identification cards, controlled and restricted area badges, vehicle registration, temporary passes to eligible personnel. Maintains controlled forms. Maintains control logs for identification cards and restricted area badges for maintenance and destruction of accountable forms in accordance with applicable AF instructions. Carries out routine, miscellaneous clerical tasks. Provides general customer service.

Focuses on responsive and accurate customer service within the Visitors Center environment.