Italian Speaking Gaming Customer Service Support - Work In Sofia, Bulgaria
Patrique Mercier Recruitment Fr has an opening for an Italian Speaking Gaming Customer Service Support - Work In Sofia, Bulgaria as a remote role open to applicants in France. The listing describes it as a full-time position.
DGJ summary of this job
Our own short read of this listing, built only from the facts it gives. The employer’s original text follows further down.
Patrique Mercier Recruitment Fr has an opening for an Italian Speaking Gaming Customer Service Support - Work In Sofia, Bulgaria as a remote role open to applicants in France. The listing describes it as a full-time position.
From the advert, the main requirements are Italian language skills.
The advert names customer service as a skill for this role.
The employer does not state a salary in this listing; DGJ Insight below shows an official pay benchmark for the place where one exists.
Benefits mentioned in the advert: health insurance, bonus and relocation support.
Dev Global Jobs found this job on Arbeitnow on Nov 3, 2026.
- Employer
- Patrique Mercier Recruitment Fr
- Location
- Remote (France)
- Job type
- Full-time
- Pay
- Not stated by the employer
- Languages asked
- Italian
- Found
- Nov 3, 2026 on Arbeitnow
- Employer text
- 526 words, about 2 min to read
- Apply only on the official page (arbeitnow.fr). Dev Global Jobs is not the employer and never asks for a fee.
- Mirror the skills the advert names (customer service) in your CV where you really have them; applicant tracking systems look for these words.
- Say your level in Italian plainly (for example B2 or C1).
- Read the employer’s full text below (about 2 min) before you apply.
- Build or check your CV with the free DGJ CV Builder.
DGJ Insight
Our own data about this role and place, from official statistics and our live job index.
Source: OECD Average annual wages, 2025
About the role
Full text from the employer, as published on Arbeitnow, arranged into sections. Nothing added or removed.
01About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO firm, connecting top-tier talent with world-class employers across the globe. We specialize in sourcing multilingual professionals for industry-leading organizations, ensuring every placement is a seamless fit for both the candidate's career ambitions and our clients' operational excellence.
02Job Overview
We are currently seeking passionate individuals to join our team in Sofia for an Italian Speaking Gaming Customer Service Support position in Bulgaria. This role is perfect for gaming enthusiasts looking to launch their career within the high-energy Gaming & Esports industry while taking advantage of excellent international career opportunities.
03Key Responsibilities
- Provide world-class support to players within the Gaming & Esports ecosystem, ensuring an exceptional user experience.
- Troubleshoot technical queries and account-related issues to keep players engaged and satisfied.
- Communicate complex gaming mechanics and platform policies clearly and accurately in Italian.
- Maintain a deep understanding of current gaming trends and industry standards to better assist our global community.
- Document user interactions and provide constructive feedback to our product teams to improve the gaming platform.
- Maintain high service quality standards while working in an fast-paced, multi-channel support environment.
- Collaborate with international teams to resolve escalated issues for our diverse Italian-speaking customer base.
04Requirements
- Native or fluent Italian (spoken and written).
- Valid EU passport (mandatory).
- Genuine interest in the Gaming & Esports industry and familiarity with modern gaming platforms.
- Strong problem-solving skills and the ability to adapt to new software quickly.
- Excellent communication skills, essential for success in this Italian Speaking Gaming Customer Service Support position in Bulgaria.
- Ability to relocate to Sofia, Bulgaria, to fulfill the on-site nature of this role.
05What We Offer
- Competitive Monthly Salary.
- Fully Paid Training.
- Health Insurance.
- Fully Paid Relocation Package (flight, transfer, hotel).
- Free Relocation Concierge, a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
- Monthly Performance Bonus.
- And Much More...
06Life in Bulgaria
Choosing one of our jobs in Bulgaria means embracing a vibrant Mediterranean-adjacent lifestyle with a unique Balkan charm. Bulgaria offers a stunning variety of landscapes, from majestic mountain ranges perfect for skiing to the beautiful Black Sea coast, all while enjoying a mild, pleasant climate. Living in Sofia, the bustling capital, provides access to a rich historical culture, a booming tech scene, and an incredibly affordable cost of living compared to Western Europe.
Our relocation experts will ensure your move to Bulgaria is effortless, allowing you to focus on your new career. You will find that Bulgaria is a welcoming country with an excellent quality of life, a burgeoning expat community, and world-class culinary experiences. Secure your future with one of the most exciting Italian-speaking jobs in the region and experience everything that life in Bulgaria has to offer.
07How to Apply
If you are ready to elevate your career and join a dynamic team in the heart of the Gaming & Esports industry, we invite you to apply now. Take the next step toward your new adventure in Sofia today. We look forward to reviewing your application.
Best regards, The Recruitment Team at Mercier Consultancy Group
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