Technical Account Manager
This listing is for a Technical Account Manager role at Stripe, in Mexico City. The listing describes it as a full-time, management position.
DGJ summary of this job
Our own short read of this listing, built only from the facts it gives. The employer’s original text follows further down.
This listing is for a Technical Account Manager role at Stripe, in Mexico City. The listing describes it as a full-time, management position.
From the advert, the main requirements are 5+ years of experience.
The advert mentions Python, SQL and project management among the skills and tools for this role.
The employer does not state a salary in this listing; DGJ Insight below shows an official pay benchmark for the place where one exists.
Benefits mentioned in the advert: bonus.
Visa sponsorship is not mentioned. Applicants from outside Mexico should check the official work permit route before applying.
Dev Global Jobs found this job on Greenhouse on Nov 3, 2026.
- Employer
- Stripe
- Location
- Mexico City
- Job type
- Full-time
- Level (from the title)
- management
- Pay
- Not stated by the employer
- Experience asked
- 5+ years
- Found
- Nov 3, 2026 on Greenhouse
- Employer text
- 469 words, about 2 min to read
- Apply only on the official page (stripe.com). Dev Global Jobs is not the employer and never asks for a fee.
- Compare your own experience with the 5+ years the advert asks for, and show it clearly near the top of your CV.
- Mirror the skills the advert names (Python, SQL and project management) in your CV where you really have them; applicant tracking systems look for these words.
- Read the employer’s full text below (about 2 min) before you apply.
- Build or check your CV with the free DGJ CV Builder.
DGJ Insight
Our own data about this role and place, from official statistics and our live job index.
Source: OECD Average annual wages, 2025
UN living-cost index for Mexico (ICSC post adjustment 54.1), as of 1 Oct 2026.
Source: ICSC post adjustment classifications (icsc.un.org)
- Temporary Resident visa with work permission: Employer registered with INM offers the job
Official routes: National Institute of Migration (INM)
About the role
Full text from the employer, as published on Greenhouse, arranged into sections. Nothing added or removed.
01About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world’s largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
02About the team
Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe.
03What you’ll do
Strategically support Stripe’s largest and most complex users.
04Responsibilities
- Provide a gold standard experience to your assigned accounts’ key stakeholders
- Work with the wider Operations team to provide current state, resources and knowledge to enable gold standard experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development
- Foster long term user relationships that grow loyalty to Stripe and Stripe products
- Work cross-functionally both internally and within your user’s organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption and global expansion
- Work closely with Account Management and other user facing teams as part of a larger effort to support users on Stripe
- Lead user facing meetings both in person and through video chat
- Collaborate on the continued design of this support offering
- Create user-facing content for long term solutions
05Who you are
We are looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
06Minimum requirements
- 5+ years experience in enterprise level client-facing work
- Strong product sense and energized by the challenge of solving difficult user related problems
- Strong written and verbal communication skills
- Ability to lead complex integration conversations in a highly consultative and proactive manner
- Familiarity with APIs and ability to explain API concepts to Stripe’s largest and most technical customers
- Familiarity with SQL and comfort building basic queries and modifying more complex ones
- Strong technical troubleshooting skills and experience interfacing with technical teams
- Adept client relationship management skills
- Ability to engage in business-level and technical conversations at multiple levels of the organization
- Bachelor's Degree required
07Preferred qualifications
- Operations savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes
- Experience practicing in small to medium scale project management
- Strong organizational skills and self-starting mindset
- Experience with tools like Postman, xCode, Python, Webhooks, and ETL
- Experience in the payments industry
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