Turtles: Customer Happiness Advocate (Remote - Canada)
Remote Company is hiring for the position of Turtles: Customer Happiness Advocate (Remote - Canada) as a remote role.
DGJ summary of this job
Our own short read of this listing, built only from the facts it gives. The employer’s original text follows further down.
Remote Company is hiring for the position of Turtles: Customer Happiness Advocate (Remote - Canada) as a remote role.
The advert names CRM as a skill for this role.
The listing gives the pay as 3875 CAD per month.
Benefits mentioned in the advert: health insurance and paid time off.
Dev Global Jobs found this job on We Work Remotely on Nov 3, 2026.
- Employer
- Remote Company
- Location
- Remote
- Pay
- 3875 CAD per month
- Found
- Nov 3, 2026 on We Work Remotely
- Employer text
- 529 words, about 2 min to read
- Apply only on the official page (weworkremotely.com). Dev Global Jobs is not the employer and never asks for a fee.
- Mirror the skills the advert names (CRM) in your CV where you really have them; applicant tracking systems look for these words.
- Read the employer’s full text below (about 2 min) before you apply.
- Build or check your CV with the free DGJ CV Builder.
About the role
Full text from the employer, as published on We Work Remotely, arranged into sections. Nothing added or removed.
Headquarters: Finland
URL: https://www.turtles.com/
Customer Happiness Advocate (Remote - Canada)
Job description Are you looking to join a high growth tech company? Are you passionate about people? Then we are looking for you! We are a small team with a big business! Our customers come first, and our Customer Support team is at the forefront! As a member of this team, you would be responsible for answering customer inquiries through email, chat, and phone. Successful applicants will begin with a two-week remote training period, following which the opportunity to work remotely is available. This is a 5 day per week position with shifts that may be from Mon-Sun and include evening work. We are looking for highly motivated people, who are capable of independent work and can meet set expectations within deadlines. We're looking to fill this role immediately, so please apply ASAP!
01Responsibilities
Adhering to a daily schedule that includes a mix of taking phone calls, simultaneous chats, and responding to emails. Engaging in human conversations with customers to identify and resolve issues, and provide help for them to succeed and have fun while shopping. Ensuring customers receive the best Customer Service possible by responding to them in real time with the highest quality answer and experience possible. We live to go above and beyond for our customers. Completing follow-up documentation after each customer ticket. Offer needs-based solutions, not pushy sales. This is not a regular 9-5 job - We have 24/7 Customer Support so we are seeking night owls and weekend warriors alike! Owning your own development through reflection, reviewing past interactions and preparing to take initiative on opportunities.
02Requirements
In possession of a work permit from Canada, Finland, Spain, or the UK. Your application will not be considered if you do not meet this requirement. Modern computer skills: Must be comfortable using and multitasking through: G-Suite, presentation software, communication tools (Slack and Zoom). Ability to learn new software is an asset. Nice to have: experience with a CRM like Intercom/Zendesk, using text expander software, MMO gaming mouse (for productivity) Fluent professional English proficiency Type a minimum of 50 words per minute (Test yourself online if unsure!) Excellent written and spoken communication skills Ability to multi-task in a fast-paced environment Willingness to help our customers and provide them with a personal experience Creative problem solver Ability to continuously develop and adapt to a growing team You hold yourself to high ethical standards Proofread your application!
03Benefits
The starting salary for this role is 3875 CAD per month, plus extra pay for Sunday shifts. 4 weeks of paid vacation per year. Private health insurance. Home office: we will provide any upgrades you need to your home office setup A Kindle with unlimited budget: any Business Book is yours to read! Team offsites: we get together as a full team every year, the last ones were in Malta and Las Vegas. Pizza Fridays: at least every Friday the 13th (But usually more frequently!) we have Pizza Parties for both our Team at the Office and Remote! Delivered right to your door. Gifts: we believe in celebrating... it's part of our Work Hard / Play Hard Culture!
To apply: https://weworkremotely.com/remote-jobs/turtles-customer-happiness-advocate-remote-canada
Ask CSI about this job
Answers link to jobs and tools on Dev Global Jobs.
Review Dev Global Jobs
Used this site to find a job? Tell other job seekers what worked and what did not.