MISSION SUPPORT SPECIALIST

01Experience

You qualify for the GS-7 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Performing recurring administrative support tasks (e.g., tracking actions, processing forms, maintaining records) and ensuring required documentation is accurate and complete; Applying organizational policies and procedures to carry out assignments, resolving routine issues, and ensuring actions comply with established guidelines; Using common office software to create and maintain electronic files, develop spreadsheets or tracking tools, and prepare written reports or presentations; Communicating with staff and management, both orally and in writing, gathering information, explaining processes or requirements, and providing updates on work activities; Reviewing and analyzing administrative or operational data to check for accuracy, identify issues, and suggest or implement improvements to work processes.

02Experience

You qualify for the GS-9 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Performing a range of mission support or administrative functions (such as staffing actions, timekeeping, purchasing, travel, or event/logistics support) on a recurring basis, including preparing and reconciling related documentation; Applying organizational policies, procedures, and guidelines to process administrative actions, resolve routine issues, and ensure compliance with established requirements; Using standard office software tools to create and maintain electronic files, developing tracking or inventory spreadsheets, and preparing written reports or presentations for management; Communicating with personnel at different organizational levels to gather information, explain administrative processes or requirements, and provide status updates or recommendations to support operations; Reviewing and analyzing administrative or operational data to verify accuracy and identify process improvements that increase efficiency or effectiveness.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Education Substitution:GS-7: Successful completion of one year of full-time graduate education from an accredited college or university may substitute for the experience required at this level. This education must demonstrate the knowledge, skills, and abilities necessary to do the work.

Check with your school to determine how many credit hours comprise a year of graduate education. If that information is not available, use 18 semester or 27 quarter hours. -OR- GS-7: A bachelor's degree with Superior Academic Achievement (SAA) may also substitute for the experience required. It is based on (1) class standing, (2) grade-point average (i.e., GPA 3.0 or higher of a possible 4.0, excluding pass/fail credits. Pass/fail credits cannot be more than 10% of total credits), or (3) honor society membership.

Review Superior Academic Achievement (SAA) to see if you qualify under this provision. Please see www.opm.gov for additional information. GS-9: A master's degree; or two full years of graduate education leading to such a degree; or a J.D. or an LL.B. This education must demonstrate the knowledge, skills, and abilities necessary to do the work. Check with your school to determine how many credit hours comprise a year of graduate education. If that information is not available, use 36 semester or 54 quarter hours.

Combining Education and Experience: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements , and may be computed by first determining the total qualifying experience as a percentage of the experience required for the grade level; then determining the education as a percentage of the education required for the grade level; and then adding the two percentages.

The total percentages must equal at least 100 percent to qualify for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify for GS-9. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 11/10/2026. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees.

If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S.

Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity.

During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances.

For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years.

If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S.

Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment.

Current and former federal employees may be required to serve or complete a probationary period.

In this position, you will perform a variety of administrative, research, and analytical duties and special assignments in support of Mission Readiness Operations (MRO). This work directly enhances the productivity, effectiveness, and efficiency of sector- and USBP-wide program operations and administrative workflows, helping ensure mission and personnel requirements are met across the organization. This position starts at a salary of $52,413.00 (GS-7, Step 1) to $83,349.00 (GS-9, Step 10).

As a Mission Support Specialist, you will be responsible for performing a wide range of administrative, logistical, and analytical mission support functions for a U.S. Border Patrol sector. Typical duties will include: Providing administrative support and guidance on budget, inventory, property, fleet, workforce management, workers' compensation, payroll, and travel, including coordinating office workflows and developing tracking and filing systems.

Researching and analyzing internal administrative policies, projects, and management processes. Preparing reports and data analyses and assisting in developing briefings, project papers, status reports, and correspondence for management. Managing property and personnel support functions by assisting with physical inventories and reconciliations, processing credentials and badges, certifying time and attendance, preparing workers' compensation claims, and reviewing bills and required forms for accuracy.

Administering procurement and fuel management activities by researching suppliers, preparing and reconciling purchase card transactions, scheduling bulk fuel deliveries, and ensuring accurate and timely payment and documentation. GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.

Please visit this link to view special pay rate charts.