PUBLIC SAFETY DISPATCHER

GS-07 Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-06 grade level or pay band in the Federal service or equivalent experience in the private or public sector.

Specialized experience must demonstrate the following: 1) Operating computer-aided dispatch systems, multi-channel radios, and emergency telephone systems 2) Assessing/prioritizing emergency and nonemergency calls to determine appropriate response personnel, resources using dispatch protocols; 3) Dispatching and coordinating police, fire, emergency medical services personnel and vehicles during routine/complex incidents; and 4) Monitoring responding units, maintaining incident records and unit status, relaying critical information to support responder safety and incident operations.

GS-06 Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector.

Specialized experience must demonstrate the following: 1) Utilizing emergency communication equipment; 2) Prioritizing emergency and nonemergency calls for service to respond accordingly; 3) Dispatching emergency vehicles including police, fire, and medical services personnel; and 4) Acting as the initial incident command support until responding emergency units arrive on scene.

Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2100/dispatching-series-2151/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will maintain an accurate, up-to-the-minute status of all emergency response equipment and personnel to assure prompt and accurate response as well as the safety of field personnel and the level of response, given the circumstances.,You will identify the determinant level of response and provide all appropriate information to field public safety units to insure a well-informed and rapid response.,You will provide emergency medical dispatching (EMD) assistance to callers using the local authority's emergency medical dispatch system.,You will monitor status and availability of police, fire and medical field units to assure an appropriate response is made without the compromise of the quality of services to the public.,You will maintain reports and retrieve needed statistical information using the fire incident reporting system(s) as directed by local authority.