Supervisory Veterans Service Representative(SMPO)(CTAP Only)

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:11/09/2026. TIME-IN-GRADE REQUIREMENT: As a current Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement. For a GS-15 position you must have served 52 weeks at the GS-14 level. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: Specialized Experience: To qualify at the GS-15 grade, you must have one year of specialized experience equivalent to the GS-14 level or higher. Specialized experience is defined as: experience that has equipped the applicant with the executive-level knowledge, skills, and abilities to successfully perform the duties of an SMPO in a Veterans Benefits Administration Regional Office.

To be creditable, the experience must demonstrate all of the following activities, performed in a Regional Office, VA business line, VISN, or similar large, complex Federal or private-sector organization: Establishing priorities, determining resource needs, and allocating staff and funds to meet program objectives. Directing or coordinating personnel management actions such as hiring, performance management, labor/employee relations, organizational changes, or workforce planning.

Monitoring and controlling program effectiveness, including analyzing policies, directives, procedures, and long- and short-range organizational goals to identify improvement needs. Leading cross-functional teams or subordinate supervisors/managers to resolve operational issues, improve performance, or implement new policies or processes. Education Substitution: There is no educational substitution at this grade level.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Core responsibilities include: Establishing priorities, determining resource needs, and allocating staff and funds to meet program objectives. Directing or coordinating personnel management actions such as hiring, performance management, labor/employee relations, organizational changes, or workforce planning. Monitoring and controlling program effectiveness, including analyzing policies, directives, procedures, and long- and short-range organizational goals to identify improvement needs.

Leading cross-functional teams or subordinate supervisors/managers to resolve operational issues, improve performance, or implement new policies or processes. Promotion Potential: None Work Schedule: Full time, Monday through Friday, 7:30am-4:00pm PST Compressed/Flexible: Not Available Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday.

Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description/PD# Supervisory Veterans Service Representative(SMPO)/374470 Relocation/Recruitment Incentives: None Financial Disclosure Report: Not Required Bargaining Unit: No