Operations Clerk

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities.

An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 11/11/2026 Business Based Action Military Spouse Preference Outside Applicant Veteran Spouse/Widow/Parent of Veteran Transition Hiring Preference In order to qualify, you must meet the experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

QUALIFICATIONS Must be at least 18 years of age, hold a high school diploma (or equivalent) and must speak, read, and write English. Applicant must have experience in responsible clerical or office work in which the applicant has demonstrated the ability to perform satisfactorily at the grade level of the position. Possess the ability to communicate effectively orally and in writing.

Skill in operating a manual or electric typewriter and current automation system and software (Microsoft Windows, Word, Power Point, Excel) required. Must be able to type 40 wpm. Experience which has demonstrated arithmetic aptitude and ability, accuracy and attention to detail; progressively responsible experience in the receipt, disbursement, examination, deposit, custody, or other processing of cash and cash items.

Must satisfactorily complete National Agency Check with Inquiries (NACI), State Criminal History Repository Check (SCHRC), and Installation Records Check (IRC). Must satisfactorily complete a pre-employment physical and drug test and maintain current immunizations.

Oversees the administrative management of the reception area of a Child Development or Youth Program. Receives children, youth, parents, and other visitors in a courteous manner. Answers main telephone, ascertains nature of call and directs caller to appropriate staff, takes a message or personally provides desired information.

Utilizes the Child and Youth Program Business Modernization System (CYPBMS) to oversee the collection, accurate accounting and reporting of funds; and to collect and maintain up-to-date statistical data for planning and reporting purposes IAW higher headquarters and statutory requirements.

Utilizes CYPBMS and other electronic programs/tools to compute and record individual transactions for customers and to enter data into predefined categories for regulatory compliance, signed statistical reports and tracking of income data as it pertains to the program. Provides administrative support including typing/word processing, mail preparation, copying, distribution, telephone calls, and travel orders for personnel.

Using office automation equipment and word processing software, prepares a variety of correspondence, memorandums, briefings and Daily Activity and other reports required for day-to-day operations. Refers to agency regulations, flip charts, dictionaries, and other typical office reference materials to ensure proper format, grammatical accuracy, and correct spelling. Maintains records, files, statistical data, and suspense systems IAW regulatory requirements and disposition schedules.

Prepares invoices, supply and equipment requests. Uses e-mail to send and retrieve messages. Understands and articulates policies relating to patron fees, waiting lists and program events, and registers patrons appropriately. Works cooperatively with Resource and Referral to track program vacancies and occupancy rates as required. Ensures risk management procedures (i.e., abuse prevention, identification, and reporting procedures; accident prevention, etc.) are followed. Monitors supplies and resources.

Orders office supplies. Assists in facility key control. Maintains time and attendance cards. Performs other related duties as required. If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13110105