Copyright Specialist (Information)

Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.

GS-09 Ability to research, analyze and evaluate issues. Skill in providing customer service. Knowledge of law, regulations, policies, procedures, and practices. Ability to communicate in writing. Ability to plan, prioritize, organize and execute work. Ability to utilize computer technology/software applications. Ability to communicate effectively other than in writing.

GS-11 Ability to research, analyze and evaluate issues. Skill in providing customer service. Knowledge of law, regulations, policies, procedures, and practices. Ability to communicate in writing. Ability to plan, prioritize, organize and execute work. Ability to utilize computer technology/software applications. Ability to communicate effectively other than in writing.

The position serves as a Copyright Specialist (Information) in the Public Information Division, Office of Public Information and Education (PIE), U.S. Copyright Office (USCO). The primary purpose of the Information Specialist position is to provide information services to the general public on the mission and responsibilities of the U.S. Copyright Office, its regulations, procedures, registration and recordation practices, and to provide general information on copyright to Office visitors.

This position is accountable to the Public Information Division Chief. While performing daily activities, the incumbent is responsible for ensuring proper handling and security of all Library and Copyright Office materials. As the Copyright Specialist (Information), you will: Respond to the public's general and specific inquiries related to copyright law, regulations, and Copyright Office practices.

Respond to applicants or their representatives either in writing (with a letter or email) or by telephone to answer routine copyright-related inquiries concerning registration, recordation, and other copyright related matters. Convey information regarding procedures and policy for obtaining certified copies of copyright records and materials. Convey information regarding the recordation of mask works, vessel hull designs, and for registration of online services providers.

Assist the public in the use of Copyright Office reference sources. Refer to the public to sources of information outside the Copyright Office. Use Copyright Office information systems to track status of claims in process and complete registrations. Exercise judgment and discretion when responding to information requests. Research and act to resolve various copyright problems or inquiries.

Perform an initial review of applications, deposits, and attachments submitted for adequacy and compliance with general legal requirements and formalities including copyright notice, copyrightability, eligibility, completeness, best edition, publication, certification, identification of preexisting materials, and other factors relating to the registration/recordation process. Assist applicants in completing applications for registration and recordation.

Resolve problems with applications or deposits prior to their submission that may delay registration. Calculate and accept fees for all materials submitted for registration, recordation, or other copyright services and issues written receipts. Ensure proper fees are collected for requested services, and that adequate funds are available if a charge is made against a Deposit Account. Process payments by credit card. Perform daily close out of credit card transactions.

Conduct regularly scheduled tours and make presentations for groups interested in Copyright Offices activities. Provide special tours of the Copyright Office and its exhibits. Tailor tours to the nature of the groups' interests, requests, culture, and educational levels. Arrange for visits to areas not usually open to the public. Perform other duties as assigned. The position description numbers for this position are 109704 and 109705.

The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area. The incumbent of this position will work a Flexitime work schedule. This is a non-supervisory, bargaining unit position. Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.