IT PROGRAM MANAGER (APPSW/SYSANALYSIS)

In order to qualify, you must meet the requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Information Technology (IT) Management Series, GS-2210.

SPECIALIZED EXPERIENCE: Must have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail, Customer Service, Oral Communication, and Problem Solving AND one year of specialized experience at the next lower grade GS-12 (or equivalent in other pay systems) which includes application of information technology program management theories, principles, and practices to carry out responsibility for knowledge information systems and programs including life-cycle processes, development, testing, acquisition, deployment, and support.

Skill in applying analytical and evaluative methods and techniques as well as measurement of data to plan, schedule, and conduct projects and studies to evaluate and recommend ways to improve the effectiveness and efficiency of program operations to include adapting or developing new or modified methods. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in­-grade requirements to be considered eligible.

One year at the GS-12 level is required to meet the time-in-grade requirements for the GS-13 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Ability to design, develop, and implement secure and interoperable software applications and knowledge management solutions within complex environments, including DOW365-J, utilizing various programming languages and emerging technologies.

Skill in analyzing complex organizational and technical requirements, evaluating existing systems, and translating them into detailed technical specifications and innovative solutions for enhanced knowledge management and information sharing. Proficiency in applying agile methodologies and project management principles to effectively plan, execute, and oversee the development and integration of IT and KM initiatives.

Ability to serve as a technical advisor and subject matter expert on Microsoft 365 systems and web-enabled technologies, providing guidance and strategic direction for their application in mission-critical objectives. Ability to conduct in-depth assessments of KM tools and assets, analyze performance data, and recommend strategic courses of action for system enhancement, replacement, or new development.

Ability to maintain an up-to-date awareness of technological advances, assess their applicability, and integrate them into long-range plans to meet future organizational requirements. Ability to communicate complex technical information and strategic recommendations effectively, both orally and in writing, and to establish collaborative working relationships with diverse internal and external stakeholders. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work.

You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social).

Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Designs and develops custom software applications. Serves as the Directorate level DOW365-J Technical Advisor and Subject Matter Expert.. Performs continuing assessments of KM tool and asset utilization. Represents the directorate with a variety of organizations.