INFORMATION TECHNOLOGY SPECIALIST (NETWORK/SYSADMIN)

In order to qualify, you must meet the requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for the Information Technology (IT) Management Series, GS-2210 This is a target position with known promotion potential to the full performance grade of GS-12. Selection can be made at any grade for which determined qualified.

May be non-competitively promoted to the interim or target grade, subject to meeting eligibility/qualification requirements, at management's discretion.

GS-07 EDUCATION: 1 full year of graduate level education OR displayed superior academic achievement for a degree that is in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. (Note: You must submit copies of your transcripts.) OR EXPERIENCE: Must have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail, Customer Service, Oral Communication, and Problem Solving AND one year of specialized experience at the next lower grade GS-05 (or equivalent in other pay systems) which includes basic experience maintaining the functionality and availability of IT systems; Identifying and resolving routine hardware, software, and system sustainment issues; Utilizing basic established IT policies, procedures, standards, and precedents to choose the appropriate course of action among distinguishable alternatives; and communicating and exchanging technical information with internal personnel and technical representatives to complete assignments.

GS-09 EDUCATION: Master's or equivalent graduate degree OR 2 full years of progressively higher level graduate education leading to a Master's degree or equivalent graduate degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. (Note: You must submit copies of your transcripts.) OR EXPERIENCE: Must have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail, Customer Service, Oral Communication, and Problem Solving AND one year of specialized experience at the next lower grade GS-07 (or equivalent in other pay systems) which includes experience which includes maintaining the functionality, availability, and security of multi-platform IT systems ; analyzing and resolving hardware, software, and database sustainment issues using diagnostic techniques and recovery plans; utilizing established IT policies, standards, and precedents to evaluate alternatives, schedule priority maintenance, and execute system installations and sanitization; and communicating and coordinating technical information with depot personnel and technical representatives to resolve operational problems.

GS-11 EDUCATION: completed a Ph.D. or equivalent Doctoral degree OR 3 full years of progressively higher level graduate education leading to such a Ph.D. or equivalent Doctoral degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. (Note: You must submit copies of your transcripts.) OR EXPERIENCE: Must have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail, Customer Service, Oral Communication, and Problem Solving AND one year of specialized experience at the next lower grade GS-09 (or equivalent in other pay systems) which includes ensuring the optimal availability, interoperability, and functionality of installed IT networks and systems; evaluating test data and participating in testing, installing, and troubleshooting major system modifications and upgrades; interpreting, adapting, and modifying established guidelines, standards, and precedents to resolve complex technical problems where gaps exist; and collaborating, advising, and influencing external vendors, contractors, and higher-level agency officials to coordinate work efforts and resolve operating issues.

GS-12 EXPERIENCE: Must have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail, Customer Service, Oral Communication, and Problem Solving AND one year of specialized experience at the next lower grade GS-11 (or equivalent in other pay systems) which includes experience planning, administering, and optimizing enterprise hardware, software across diverse geographical and Foreign Military Sales (FMS) environments; diagnosing complex system failures, evaluating capacity and performance requirements, and integrating cybersecurity and system accreditation protocols; adapting, refining, and developing IT policies and technical guidelines where standard criteria are scarce or have gaps; and providing expert technical consultation, briefing leadership, and negotiating with managers, engineers, and foreign nationals to implement critical system enhancements.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: GS 07-12 1. Knowledge of the principles, methods, and information security practices for integrating esoteric information system components with sufficient expertise to plan, coordinate, and administer computer systems, and optimize system performance. 2.

Knowledge of the latest advancements in secure information technology and ability to initiate corrective or preventative action to ensure optimum performance of the system. 3. Knowledge of performance tuning tools, database management, and project management methods sufficient to optimize systems performance, troubleshoot database performance problems, and perform a wide range of systems administration functions. 4.

Knowledge on unique operating systems, associated devices, and the interoperability of test lab systems sufficient to install, upgrade, troubleshoot, test, and maintain those systems; to optimize the functionality and secure performance of systems; and to ensure the availability, integrity, efficiency, and reliability of servers. 5.

Ability to apply expert methods and information security practices for troubleshooting, recovering, adjusting, modifying, and improving systems to solve complex problems, provide support that minimizes interruptions in service to engineers, and maintain liaison with industry and other activities to provide awareness of state-of-the-art technology. 6. Ability to communicate effectively both orally and in writing

1. Performs role as Network Services and System Administrator/Cybersecurity expert on assigned systems. 2. Provides cybersecurity technical guidance and instruction to engineers and senior IT specialists. 3. Serves as Senior System Administrator/Information Technology. 4. Maintains liaison with manufacturers, professional organizations, and master level cybersecurity specialists at other installations and services regarding available products and state-of-the-art technologies and advancements.