Program Support Assistant (OA)

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/13/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. For a GS-07 position you must have served 52 weeks at the GS-06.

The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience (GS-06): You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: Performing a full range of administrative support for an office; receiving visitors and phone calls; reviewing all incoming and outgoing correspondence; scheduling meetings and patient appointments; and utilizing office automation software such as Microsoft Office (Word, Excel, and PowerPoint).

Specialized Experience (GS-07): You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: Ability to provide general program support to the Suicide Prevention Program, Personnel management, supply and procurement, budget development and management, space needs, establishing meeting schedules, scheduling and reviewing briefings on key issues, suspense and control systems and other analysis of information or refinement of recommendations and proposals, assist with the planning, organizing, and logistics of ongoing Suicide Prevention in-service trainings, ensuring effectiveness of system processes through data tracking and analysis.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Duties include, but are not limited to: Overall administrative support and performing technical services for the Suicide Prevention Program. Assisting Suicide Prevention Coordinators in analyzing data to determine that patient follow-up is completed, identifying potential problem areas, and making recommendations to correct these areas and improving coordination between various units and/or offices.

Maintaining responsibility for Suicide Prevention Program gunlocks and outreach materials management, inventory, and ordering. Using good sound management technique and allocating an appropriate amount of time to adequately meet deadlines. Planning, overseeing, and administering the program under the responsibility of SPP and for providing a complete range of program support which includes customer service, data analysis, and the tracking of Suicide Prevention metrics and projects.

01Preferred Experience

Experience working within Mental Health and familiarity/experience with the Suicide Prevention Program. Work Schedule: Monday-Friday, 7:30-4:00pm Virtual: This is not a virtual position. Telework: May be authorized at Supervisory discretion. Position Description/PD#: Program Support Assistant (OA)/PD13872-0 and PD13873-0 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized