Administrative Officer- Social Work Service

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/16/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. For a GS-11 position you must have served 52 weeks at the GS-9.

The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or educationas described below: GS-9:Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: Assist in managing the administrative functions and the flow of information in a medical center setting. Analyze problems, formulate solutions, and present both written and oral recommendation.

Contributes to ensuring compliance with established policies, practices, procedures, and controls based on understanding of functional areas (i.e.: human resources, purchasing, supply and property management, financial management and budget and records management.) Operates with basic understanding of management principles, practices, methods, and techniques Lead teams of high-level employees to address complex issues and devise recommendations that will result in quality improvements.

OR, Education: Successfully completed a Master's or equivalent, or 2 years of progressively higher level education leading to such a degree, or an LL.B or J.D.in a field related to this position that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. Note: Transcripts are required.

OR, Combination: Equivalent combination of successfully completed graduate education and specialized experience (beyond the first graduate year or 18 semester hours) and specialized experience to meet the total experience requirements. The education portion must include graduate courses that demonstrates the knowledge, skills, and abilities necessary to do the work of the position. Note: Transcripts are required.

GS-11:Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Identify problem and potential problem areas and make recommendations based on foundational understanding of administrative concepts and practices.

Advise and instruct administrative personnel on directives, reports, correspondence and telephone procedures. Prepare grammatically correct correspondence using knowledge of technical terminology used in professional and administrative fields Professionally and calmly manage administrative functions and the flow of information in a medical center setting.

Ensure compliance with established policies, practices, procedures, and controls based on understanding of functional areas (i.e.: human resources, awards budget, supply management, etc.) OR, Education: Successfully completed a Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher-level graduate education leading to such a degree, or an LL.M. in a field related to this position that demonstrates the knowledge, skills, and abilities necessary to do the work of this position.

Note: Transcripts are required. OR, Combination: Equivalent combination of successfully completed graduate education and specialized experience (beyond the first two graduate years or 36 semester hours) and specialized experience to meet the total experience requirements. The education portion must include graduate courses that demonstrates the knowledge, skills, and abilities necessary to do the work of the position. Note: Transcripts are required.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Acts as liaison with human resources office, coordinating personnel actions, and maintaining personnel records. Completes and assists managers with writing position descriptions, functional statements, job analysis, performance plans, training requests, and drafting disciplinary and adverse action documents. Adjusts work procedures among administrative staff according to workload to ensure highest efficiency.

Supervises administrative staff, establishing guidelines and performance expectations, clearly communicating them though the employee performance management systems. Observes and evaluates employee performance, develops work improvement plans, recommending personnel action as necessary. Provides guidance and relates policy and procedures to all disciplines within Social Work Service, and advice and counsel to workers related to work and administrative matters.

• Provides guidance and assistance to supervisors and staff on personnel issues, projecting staff needs.
• Provides guidance and direction to the many and varied licensed staff regarding directives, policies, ensuring efficiency, and effectiveness.
• Provides administrative oversight of all programs and services by planning, developing and evaluating and directing key administrative activities in multiple programs.

Develops, analyzes, evaluates, advises on, or improves the effectiveness of work methods and procedures, organizations, manpower utilization, distribution of work assignments, and delegations of authority. Provides advice and makes recommendations to Chief, Social Work Service, liaison for executives, investigating and resolving problems. Provides direction and measures outcomes of services by reviewing and analyzing data, making recommendations for improved efficiency and effectiveness.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday-Friday 8:00am-4:30pm (subject to changed based on agency needs) Telework:This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Virtual: This is not a virtual position. Position Description/PD#: Administrative Officer- Social Work Service/PD03778-0 and PD03779-0 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Auhtorized