Student Volunteer (Unpaid Position)

All eligibility requirements must be met at the time of application. To be a Student Volunteer, you must meet the below eligibility requirements: 1. Be at least 16 years old; and 2. Be enrolled in or accepted to an accredited academic institution on an at least part-time basis. *A transcript showing proof of current enrollment is required to be submitted with your application package.

Prior to onboarding, proof of enrollment for the semester of your volunteer service is required to verify your eligibility status as a student. The ideal candidate has excellent interpersonal skills and the ability to communicate effectively both orally and in writing. Experience with office automation systems (i.e., Microsoft Word, Excel, PowerPoint) is desired. No Recruitment Incentives will be offered. This position is outside the bargaining unit. This position is not telework eligible.

Candidate required to obtain the necessary security/investigation level

Make an impact while you learn, as a student volunteer. The Spring 2027 program offers students an opportunity to volunteer to support a program-based project that supports real federal missions, gains hands-on experience and valuable career-ready skills. This position is unpaid. The Student Volunteer program, authorized by 5 CFR Part 308, enables Federal agencies to engage students in uncompensated work assignments that provide educational experience, career exploration and skill development.

Provide the student with practical exposure to federal human resources operations, employee benefits administration, worklife programs, customer service, and government workplace policies while developing research, communication, analytical, and administrative skills. Supervision: The student will perform assigned duties under the guidance and supervision of HR professionals. Assignments will be tailored to the student's developmental goals and provide opportunities for learning and skill-building. 1.

Program Support and Administration: Assist with the administration and coordination of employee worklife and benefits programs and services. 2. Employee Communications and Customer Service: Assist in preparing employee communications, informational materials, presentations, frequently asked questions (FAQs), and reference guides. Respond to routine employee inquiries by providing general program information and referring complex questions to HR specialists. 3.

Data Management and Program Evaluation: Assist with maintaining program records, updating spreadsheets and tracking systems, compiling data, and preparing reports to support program monitoring, analysis, and continuous improvement. 4.

Special Projects and Process Improvement: Support special projects and initiatives within the Worklife and Benefits Branch, including developing standard operating procedures, updating SharePoint resources, preparing materials for employee benefits fairs and outreach events, and identifying opportunities to improve administrative processes.