Strategic Account Executive

01About the Team

The Strategic Sales team at SevenRooms is on a mission to reshape the hospitality industry by helping the world’s leading hotel, restaurant and leisure groups own their guest relationships. We partner with multi-venue operators across EMEA as trusted advisors: we take a consultative approach, uncover gaps in how groups manage guest data, operations and distribution, and design solutions that reduce reliance on third-party networks and drive measurable revenue. Since SevenRooms joined DoorDash, we work alongside DoorDash and Deliveroo teams to bring merchants a connected offer across discovery, reservations, delivery and on-premise dining.

02About the Role

We’re hiring an experienced Strategic Account Executive to uncover, drive and close new business with enterprise hospitality groups across EMEA. You will focus on hotel groups, multi-brand restaurant groups, and other large multi-venue operators (typically 50+ locations), selling the full SevenRooms platform: CRM and guest data, marketing automation, reservations and waitlist, table and revenue management, events and experiences, online ordering, Voice AI, and group reporting. These are complex, multi-stakeholder, multi-year deals, so you will navigate matrixed organisations, build executive-level relationships and structure commercial agreements that scale across venues and regions. You will work closely with Product, Solutions, Customer Success and Onboarding to make sure every enterprise partner launches successfully and grows with us.

03You’re excited about this opportunity because you will…

• Win new enterprise logos. Own a named-account strategy across hotel and restaurant groups with 50+ venues, building and running a pipeline through targeted outbound, partnerships, industry events and executive networks.
• Lead complex, multi-stakeholder sales cycles. Map decision-makers across operations, marketing, IT, finance, procurement and group leadership, and build consensus around a clear business case.
• Sell a platform, not a point solution. Articulate how SevenRooms unifies guest data across venues to drive direct bookings, repeat visits, higher spend per cover and lower commission costs, and tailor the story to each group’s priorities.
• Run the full sales lifecycle. Take deals from first conversation through discovery, executive presentations and live demos, commercial and financial deal structuring, RFP responses, security and legal review, contract negotiation and close.
• Negotiate multi-year, multi-venue agreements. Structure pricing, rollout phasing and contract terms across brands, regions and entities.
• Partner cross-functionally. Work with Solutions Consulting, Product, Engineering, Marketing, Onboarding, Customer Success and DoorDash and Deliveroo teams to shape rollout plans, integrations and long-term account growth.
• Be a trusted advisor. Bring market insight, benchmarks and hospitality expertise to senior operators, and champion their success well beyond signature.

04We’re excited about you because…

• You have 8+ years of B2B enterprise SaaS sales experience with a consistent record of meeting and exceeding quota
• You have experience selling complex, multi-faceted platforms to mid-market and enterprise customers, ideally in hospitality, hotels, restaurants, leisure or adjacent verticals
• You have deep knowledge of, or strong relationships within, the hotel and hospitality industry
• You have experience building relationships with C-level and executive stakeholders and navigating large, matrixed organisations
• You have experience structuring and negotiating complex, multi-year deals, and managing RFPs, procurement and security reviews
• You are an outstanding presenter in person and virtually, with strong business acumen and natural curiosity
• You are self-driven, organised and comfortable managing a long, multi-threaded pipeline with forecast discipline
• You are tech-savvy and quick to learn new tools; you have worked with Salesforce, RFP management tools or similar systems
• You are open to regular travel across EMEA to meet clients face-to-face
• Nice to have: fluency in a second European language, and experience selling CRM, marketing, reservations, PMS or POS technology

05About SevenRooms

In 2011, Joel Montaniel, Allison Page, and Kinesh Patel founded SevenRooms after noticing that hospitality operators were missing a critical ingredient in the systems they were using to run their business: guest data. What began as a mission to help restaurants better understand and serve their guests evolved into a powerful platform used by merchants around the world.

With best-in-class tools for marketing, operations, and guest experience, all deeply integrated with its industry-leading CRM, SevenRooms empowers operators to drive revenue, streamline operations, and deliver experiences that keep guests coming back.

In 2025, DoorDash acquired SevenRooms to strengthen its in-store strategy and expand its merchant-first offerings. The combination brings together DoorDash’s scale, reach, and digital innovation with SevenRooms’ in-store capabilities to support hospitality businesses across every channel, from discovery and delivery to on-premise dining.

As DoorDash builds out its in-store capabilities, SevenRooms plays a central role in enabling merchants to grow their businesses and connect more meaningfully with guests, whether they’re ordering online or dining in. This move reflects DoorDash’s broader commitment to empowering local businesses, fostering stronger connections between consumers and the places they love, and building technology that meets merchants, and their customers, wherever they are.

Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring, learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

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