Knowt Inc.: Customer Success Manager (K-12)
Remote Company is hiring for the position of Knowt Inc.: Customer Success Manager (K-12) as a remote role. It is listed as a management position.
DGJ summary of this job
Our own short read of this listing, built only from the facts it gives. The employer’s original text follows further down.
Remote Company is hiring for the position of Knowt Inc.: Customer Success Manager (K-12) as a remote role. It is listed as a management position.
Reading the advert, the employer asks for 2 to 4 years of experience.
Skills and tools named in the text include Salesforce, HubSpot, CRM and teaching.
The listing gives the pay as $70,000 to $80,000.
Dev Global Jobs found this job on We Work Remotely on Nov 7, 2026.
- Employer
- Remote Company
- Location
- Remote
- Level (from the title)
- management
- Pay
- $70,000 to $80,000
- Experience asked
- 2 to 4 years
- Found
- Nov 7, 2026 on We Work Remotely
- Employer text
- 359 words, about 2 min to read
- Apply only on the official page (weworkremotely.com). Dev Global Jobs is not the employer and never asks for a fee.
- Compare your own experience with the 2 to 4 years the advert asks for, and show it clearly near the top of your CV.
- Mirror the skills the advert names (Salesforce, HubSpot, CRM and teaching) in your CV where you really have them; applicant tracking systems look for these words.
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About the role
Full text from the employer, as published on We Work Remotely, arranged into sections. Nothing added or removed.
Headquarters: United States
URL: https://knowt.com
About Knowt Knowt is an AI-powered learning platform used by millions of students and teachers. We help students study smarter with flashcards, practice tests, and AI tutoring, and we give teachers tools that save them hours every week. Today we partner with schools and districts across the country to bring Knowt into classrooms at scale.
01The Role
We're hiring our Customer Success Manager to own the relationship with the schools and districts that partner with Knowt. You'll be the person teachers and administrators call when they want to get more out of Knowt, and the person who makes sure every partner renews and grows. This is a high-impact role on a small team: you'll shape how we onboard, support, and expand our district customers.
02What You'll Do
Own a book of school and district accounts from kickoff through renewal
Lead onboarding: rostering (ClassLink, Clever), admin setup, and teacher training sessions
Drive adoption by tracking usage, spotting at-risk accounts early, and running check-ins with admins and teacher leads
Manage renewals and identify expansion opportunities across schools and districts
Build usage reports and quarterly business reviews that show partners the impact Knowt is having
Partner with Sales on handoffs and with Product to turn customer feedback into roadmap priorities
Create help docs, training materials, and playbooks that scale as we grow
What We're Looking For
2 to 4 years of experience in customer success, account management, or a similar client-facing role
Experience working with K-12 schools or districts, or a background in teaching
Comfort running presentations and trainings for teachers and administrators
Strong organizational skills and the ability to juggle many accounts at once
Clear, warm, and direct communication over email, phone, and video
A data-minded approach to tracking account health and adoption
03Nice to Have
Experience with edtech rostering and SSO tools (ClassLink, Clever, Google Classroom)
Familiarity with a CRM or CS platform (HubSpot, Salesforce, or similar)
Experience owning renewals or upsell targets
Compensation and Details
$70,000 to $80,000 base salary plus 5-7% commission
Full-time, fully remote (US-based)
Join an early team where your work directly shapes how millions of students learn
To apply: https://weworkremotely.com/remote-jobs/knowt-inc-customer-success-manager-k-12
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