Solutions Engineer, UK

Note: Partly is headquartered in Austin, TX with offices in London, UK, Christchurch, NZ and Auckland, NZ. Wherever you're based, we'll connect you with your nearest office for onboarding, and fly you to join the full team for our quarterly "Season Openers" (we cover travel and accommodation). If you're relocating to join us, we can also assist with relocation costs.

01🚀 Our Story

Partly is building the infrastructure for anyone to repair anything. We believe everything built should be repairable, and we're building frontier AI to put repair knowledge to work, starting with the $2tn automotive market.

Our model, Interpreter, is the first AI purpose-built to understand repair. Trained on 1M+ car models and 1B+ parts, it reads a repair job the way an estimator does, resolves damage into the exact purchasable part, and shows its reasoning with a confidence score. On real production jobs, an estimator working with Interpreter reaches 98.8% parts-list accuracy, against 92.1% with today's tools. It powers PartlyRepair, used by collision shops, workshops and suppliers to take the admin off the job; PartlyLabs, the agentic infrastructure enterprises use to deploy Interpreter across their own workflows; and a developer API.

Founded by ex-Rocket Lab engineers, we've raised a $50m Series B led by DST Global (Anthropic, Airbnb, Meta, TikTok, Spotify), with Blackbird Ventures, WNDR, Activant Capital, Icehouse Ventures, Square Peg, Airtree and Ecliptic Venture Capital. Hear it from the team: Why Partly exists and AI at Partly.

02🖍️ This role

This is a forward-deployed solutions role at the front line of Partly's European expansion. You'll be the technical engine behind new-market deals across the UK and the Nordics, turning messy real-world problems into signed pilots and putting genuinely differentiated AI in front of the people who run the repair industry.

Here's what you'd be working with. Partly runs two connected layers. Partly.com is the infrastructure platform, the B2B layer that powers parts data, cataloging, and procurement across hundreds of integrations globally. Partly.ai is the AI tool for repairers, built on top of that infrastructure, that makes finding and sourcing the right part feel like magic. Both are powered by Interpreter, Partly's proprietary foundation model for understanding automotive parts at scale, trained on licensed OEM build data across 52+ manufacturer agreements and continuously sharpened by feedback from thousands of users across our global network. No general-purpose AI model comes close on parts accuracy, and that is what makes agentic procurement automation possible at the precision the repair industry demands.

Your job is to deploy that into markets we haven't cracked yet. Automotive data is scattered around the world in complex, inconsistent formats, and the interesting work is in unifying it into something that drives a customer's business. You'll sit between Sales, Product, and Engineering, resolving the technical blockers that stand between a prospect and a deal, building demos and experimental features that show off what Interpreter can do, and shaping how the product gets built for and applied to each new market.

Why join now: Partly closed a $50M Series B at a $500M valuation and is scaling fast across the UK, Europe, the U.S., and Australasia, in a $1.9 trillion industry that has barely been touched by modern software. You'd be early, close to the founders and the model, and given real ownership from day one. If you like ambiguity, owning a problem end to end, and being the person who makes a deal technically possible with frontier AI, this role is built for you.

03💻 What will you do

• Unblock new-market deals end to end. Own the technical path from first conversation to a signed pilot across the UK and the Nordics: scope integrations, map end-to-end estimating and parts workflows, and, together with the Commercial team, clear whatever stands between a prospect and a yes.

• Build integrations that make pilots possible. Stand up and debug the connections customers depend on (for example, the CABAS estimating integration for Nordic customer pilots or quick custom interfaces for client-facing demos), working close to the data and the code to get them live in test and beyond.

• Build demos and experimental features. Create market demos and portal prototypes that prove what Partly can do before committing core engineering, iterating fast on what prospects react to.

• Run Technical Readiness Assessments. Produce the TRAs that map a customer's systems and dependencies so both sides know exactly what a pilot requires.

• Turn data into a commercial case. Build value proposition frameworks, calculators, and reporting (for example, insurer reporting dashboards) that show customers the value in their own numbers.

• Be the voice of the UK and Nordics customer to Product. Translate recurring deal blockers into clear, prioritized product asks, and shape how the product gets built and applied for each new market.

• Work cross-functionally to hit deadlines. Coordinate across Sales, Product, and Engineering to solve customer problems and keep deals moving.

Want to learn more about the problems we're solving and the culture we're building at Partly? Hear directly from our team here: https://shorturl.at/iAFUX

04🥷 Your skills

• Comfortable working close to data and code, with the ability to review it independently. You can write SQL, read and debug your way around a codebase, and stand up demos or prototypes yourself rather than waiting on Engineering.

• Strong technical problem solver and systems thinker. You break ambiguous, messy problems into root causes and generalizable solutions, not one-off fixes.

• You're not afraid to use any tool available to improve your efficiency, but you understand that you ultimately own the outcome of your decisions.

• Commercially minded. You understand how a technical decision affects a deal, and you can build the business case (frameworks, calculators, reporting) that moves a customer.

• Excellent communicator who builds rapport. You hold your own with customers and translate fluently between their world and Partly's Product and Engineering teams.

• Self-directed and high ownership. You're comfortable being the only solutions person in a market, owning problems end to end with little hand-holding.

• (Preferred) Experience in a solutions engineering, forward-deployed, or technical pre-sales role, ideally integrating into or selling to enterprise customers.

• (Bonus) Experience in the automotive, parts, insurance, or estimating space (CABAS, CCC, Audatex/Solera, or similar), or experience building integrations against messy external data formats.

Please note: if you don't have all the skills or experience listed above but believe you could be outstanding in this role, please still consider applying. Many people count themselves out. We'd love the chance to learn more about you and why you're exceptional.

• Competitive base salary + equity. We offer competitive salaries and generous equity options for all full-time employees, ensuring everyone shares in the financial upside when we win.

• Annual global offsite in New Zealand. Travel with the rest of the UK and EU team as we gather and connect for 1-2 weeks at our product and engineering hub in Christchurch.

• Parental leave: Primary caregivers receive 3 months of fully paid parental leave, plus a flexible return-to-work (four days on full pay for your first three months back).

• Team lunches: Lunch provided daily (Monday to Friday) in the office

• Flexible working hours: We have flexible working hours and default to working from the office.

• Season openers & events: We host regular events, including quarterly "season openers" for our UK/EU team, monthly team catch-ups, and weekly happy hours.

• Healthy body, healthy mind: Every team member gets a £750 annual wellness allowance on a Partly-branded card. Use on gym memberships, rock climbing, physio, massage, GP visits, prescriptions; anything that you or your family, need.

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