Management and Program Analyst

SPECIALIZED EXPERIENCE REQUIREMENTS: GS-13: A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level GS-12 in the Federal service.

Specialized experience for this position is defined as meeting 2 of 4 of the following: Coordinating HR/Human Capital and workforce management programs, including employee performance management, recognition and awards, workplace flexibilities, telework, remote work, and employee relations, to support organizational effectiveness and workforce objectives.

Leveraging HR/Human Capital and internal program information systems and workforce management data to collect, track, audit, and analyze program metrics, performance reports, and workforce trends to support data-driven decision-making and operational improvements.

Applying HR/Human Capital and workforce management expertise to research and interpret policies and regulations and develop comprehensive reports, briefing papers, standard operating procedures, and executive presentations that inform organizational policies and strategic workforce decisions.

Providing HR/Human Capital and workforce management guidance to managers and senior leadership on program challenges, policy implications, and recommended courses of action to influence workforce strategies, strengthen compliance, and achieve organizational goals. GS-14: A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level GS-13 in the Federal service.

Specialized experience for this position is defined as meeting 3 of 4 of the following: Leading evaluations of HR/Human Capital and workforce management programs and operations to identify systemic issues, assess organizational effectiveness, and develop long-range workforce projections and performance metrics that inform strategic planning and executive decision-making.

Implementing HR/Human Capital and workforce management programs, including employee performance management, incentive awards and recognition, telework, remote work, workplace flexibilities, and employee/labor relations advisory functions, to strengthen workforce effectiveness and achieve organizational objectives.

Developing HR/Human Capital and workforce management operational processes that leverage information systems, reporting tools, and workforce analytics to monitor program performance, track compliance milestones, and support data-driven executive decision-making.

Applying HR/Human Capital and workforce management expertise to interpret regulatory requirements and organizational policies, develop operational guidance and standard operating procedures, and prepare comprehensive staff studies and executive-level briefing packages that influence internal policies, strengthen compliance, and support strategic workforce decisions. Limit your resume to no more than two (2) pages.

If more than two pages are submitted, only the first two pages will be reviewed to determine your eligibility and qualifications. Your full resume will be made available to the hiring manager if you are referred. "Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations.

Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Time-in-Grade: Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration.

CTAP/ICTAP candidates: To be considered "well qualified" you must (1) meet all of the requirements as described in this section; and 2) be rated "well-qualified", which is defined as having a score of 85 or better. You must meet all qualifications and eligibility requirements by the closing date of this announcement.

As a Management and Program Analyst, you will: Conduct comprehensive qualitative and quantitative evaluations of substantive agency programs to identify operational issues, assess effectiveness, and formulate actionable recommendations for leadership. Analyze, establish, and maintain administrative and program data systems, interpreting higher-level policies and regulations to develop local implementation directives and operational procedures.

Evaluate and administer the performance management program and automated system, guiding supervisors and employees through performance plans, progress reviews, appraisals, and dispute resolutions. Direct the review, tracking, and processing of monetary, honorary, individual, group, and quality step increase awards to ensure compliance with federal and agency standards.

Coordinate and monitor organizational telework and remote work policies, maintaining records, evaluating exception requests, and delivering program guidance and training. Research facts, evaluate documentation, and provide analytical guidance to management on employee and labor relations matters, inquiries, and grievances.