Management and Program Analyst

Specialized experience is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Candidates for the GS-12 grade level must have at least 52 weeks of specialized experience equivalent to the next lower GS-11 grade level in Federal service.

Specialized experience is defined as having experience in 4 of the 5 following and must be reflected in resume: 1.) Using a variety of types of office automation software, i.e., database, spreadsheet and word processing; and knowledge of the similarities, differences and integration of the different software types. Knowledge of grammar, spelling, punctuation and required formats.

2.) Performing administrative functions, including compliance with human capital policies and procedures, workforce efficiency and effectiveness studies and conflict resolution intervention. 3.) Demonstrating efficient oral and written communication by performing tasks such as generating summary reports, preparing feedback surveys, and conducting data collections and presenting findings. 4.) Developing and updating file plans and procedures for paper and electronic records so that records are organized.

5.) Developing standard operating procedures and program evaluation plans.

Workforce and Position Utilization Analysis: Provides assistance to senior managers in the preparation of functional statements and position descriptions. Provides estimates of costs involved in realignment of program operations. Researches and investigates new or improved business and management practices for application to SOB programs or operations. Conducts positive human capital interventions, including counseling, to resolve employee efficiency and conduct related issues.

Recommends hiring flexibilities and retention strategies to reduce turnover and maintain a high-quality workforce. Takes the initiative to monitor workforce turnover by occupation, shift and organizational unit. Provides guidance to supervisors on state-of-the-art business practices that motivate employees to excel in their occupational specialty. Advises top management on training solutions to improve employee retention and ensure the right mix of skills to address current and emerging mission requirements.

Performs organizational reviews covering a broad range of services and subjects that enhance the performance of the Senate Jurisdiction, performing administrative functions, including compliance with human capital policies and procedures, workforce efficiency and effectiveness studies and conflict resolution intervention. Provides a variety of analytical, administrative and support services as required.

Functions vary from participation on special projects for the SOB to providing technical assistance and guidance to other directors and offices to support internal initiatives. Strategic Planning and Management Improvement Support: Prepares narrative and statistical reports and charts and graphs that depict workload factors and status.

Progressively works to independently determine complex program issues, research alternate solutions and options for the most efficient and effective results and collaborates with other SOB staff on problem resolution. Develops and documents standard operating procedures. Develops new or modified policies, regulations, goals or objectives to improve quality and timeliness of services. Summarizes results of program analyses. Writes and creates presentations for SOB on various topics.

Prepares written material including memos and emails for SOB on administrative operations and human resource topics. Develops management and/or program evaluation plans, procedures and methodology. Records Management Program Administration: Establishes and promotes a records management program controls to improve records management security, such as centralized records function, standardized handling/retention procedures, conversion from paper to film/electronic data and document searches.

Serves as Records Management and PII Liaison, responsible for working with the Records Management and Archives Branch (RMAB) to develop and update file plans and procedures for paper and electronic records so that records are organized and can be found when needed. Ensures that all records and files in the jurisdiction are maintained in accordance with approved records schedules. Reviews records schedules and file plans annually to ensure that they are current; contacting the RMAB if changes are needed.

Ensures that records disposition activities are carried out. Performs other related duties as assigned.